Commercial Director, North America

Eyebot is an outcome-focused technology company on a mission to make vision care accessible to everyone, equally. Headquartered in Boston’s North End and Charlestown neighborhoods and backed by top investors and the National Science Foundation, our vision test kiosk is reshaping how vision care is delivered.

If you are passionate about solving big problems and building the future of vision care, we would love to hear from you.

The Commercial Director, North America is a senior individual contributor and strategic leader responsible for building and owning Eyebot's commercial relationships with large enterprise customers across North America. This role requires a highly seasoned sales and account management professional who has navigated complex, multi-stakeholder deals with Fortune 500 organizations and has a proven record of guiding customers from initial proof of concept through pilot to full-scale deployment. You will operate as a trusted executive partner to customers, drive revenue growth, and represent Eyebot at the highest levels.

You will own the full commercial lifecycle for Eyebot's enterprise accounts in North America - from identifying and closing new opportunities to guiding customers through POC, pilot, and full deployment. You will manage executive relationships at the C-suite level, coordinate across internal teams to ensure seamless delivery, and bring market intelligence back into the organization to shape product and strategy.

This role can be performed remotely, though candidates based in the Boston area are preferred and expected to work from our offices regularly. We have offices in Boston’s North End and Charlestown neighborhoods.

Required Qualifications

• 10+ years of experience in enterprise sales, account management, or business development, with strong preference for experience at or alongside early-stage technology companies

• Demonstrated experience managing relationships and closing deals with Fortune 500 customers - you know how large organizations buy, and how to move them forward

• Proven track record leading POC-to-pilot-to-full-deployment programs, with the ability to manage complex multi-phase engagements across long sales cycles

• Exceptional executive stakeholder management skills - comfortable engaging, influencing, and building trust at the C-suite level

• Experience coordinating cross-functional teams and managing complex projects through implementation

• Strong strategic thinking, negotiation, and presentation skills

• Willingness to travel as needed within North America

• This role has a leadership trajectory: as Eyebot scales, you'll grow into managing a team of Account Executives, shaping not just the process but the people who run it

Preferred Qualifications

• Optical industry experience

• Experience in regulated, clinical, or health and wellness environments

• Familiarity with kiosks, IoT, or embedded hardware systems

• You build trust at the top - you have a natural ability to engage executives as peers, understand their strategic priorities, and position solutions in terms that resonate at the C-suite level

• You own the whole journey - you don't hand off and move on; you stay engaged from first conversation through deployment and see every phase as your responsibility

• You bring structure to complexity - long sales cycles and multi-stakeholder programs don't overwhelm you; you create clarity, set milestones, and keep things moving

• You operate like a founder - you are self-directed, resourceful, and comfortable building process where none exists

• You are energized by meaningful work - the idea of building a product that genuinely changes how people access healthcare keeps you motivated when things get hard

We know that job descriptions can feel like long checklists, and that talented people sometimes talk themselves out of applying. If you're excited about this role and the mission but don't meet every single requirement, we still want to hear from you. Eyebot is committed to building a diverse and inclusive team, and we welcome applicants of all backgrounds, identities, and experiences.

Eyebot is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.