Manager, Solutions Consulting EMEA

We believe in the power of our product. We continue to execute and build momentum as we develop our customer base with the world's top banks; we work with four of the five largest banks in the US, acquirers, processors, and merchants. In our fast-paced and open environment, you will be working with a collaborative team spanning across the globe and delivering exceptional results. We are committed to building something extraordinary. Join Us!

As the Solution Consulting Manager for EMEA at Feedzai, you will lead, mentor, and empower a high-performing team of Solution Consultants delivering our market-leading RiskOps platform to top Financial Institutions across the region. Acting as the ultimate go-to person and advocate for your team, you will focus on unblocking operational obstacles, driving rigorous enablement, and fostering self-sufficiency so each SC can excel. In addition to team leadership, you will act as a key strategic partner and counterpart to the EMEA General Manager and key regional stakeholders, helping shape go-to-market execution, driving deal strategy on critical opportunities, and ensuring optimal alignment between Sales, Product, Delivery, and Solutions Consulting.

• Team Leadership & Development: Direct, mentor, and lead the EMEA Solution Consulting team. Serve as their primary point of contact, supporting their daily needs, removing blockers, and fostering an environment of autonomy and continuous growth. 
• Enablement & Empowerment: Ensure the team is continuously enabled on Feedzai's platform, value propositions, competitive positioning, and financial crime domain trends [cite: 1]. Drive best practices to ensure SCs operate as self-sufficient, trusted advisors
• EMEA GM & Regional Partnering: Act as the direct counterpart and go-to SC partner for the EMEA General Manager, aligning Solution Consulting resources with regional revenue targets and strategic GTM initiatives 
• Stakeholder & Deal Engagement: Actively engage with key internal and external stakeholders across major opportunities. Participate in high-impact executive interactions, deal reviews, and strategic pitches across the EMEA region.
• Resource & Pipeline Management: Manage SC staffing and resource allocation across regional sales campaigns, RFPs, and customer engagements to ensure optimal coverage and flawless execution. 
• Cross-Functional Collaboration: Partner closely with Product, Engineering, and Delivery teams to convey regional market requirements, influence product roadmaps, and ensure smooth post-sale handoffs. 

• Proven Leadership: 2+ years of experience managing, leading, or mentoring pre-sales / solution consulting professionals, with a strong passion for developing talent and building high-performing teams. 
• Solution Consulting Expertise: 7+ years of total professional experience as a Solution Consultant / Pre-sales Engineer in enterprise B2B software, supporting quota carriers in complex, enterprise-level sales cycles. 
• Domain Knowledge: Deep experience in the Financial Services industry, with specialized expertise in Financial Crime, Risk Management, or Fraud Prevention.
• Executive Presence & Strategic Alignment: Proven ability to partner effectively with senior business leaders, including Regional GMs, VP of Sales, and C-level client executives. 
• Enablement & Operational Mindset: Strong track record of establishing processes, unblocking operational barriers, and driving scalable enablement programs for technical sales teams. 
• Growth-Stage & SaaS Experience: Background operating successfully within a fast-paced, growth-stage enterprise SaaS environment. 
• Education: BS or Masters in Computer Science, STEM degree, or equivalent proven experience in Enterprise Software. 
• Travel & Work Environment: Remote role with a willingness to travel across the EMEA region as required (up to 30%) 

You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!

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