firstcitycu
New

Contact Center Agent I

United StatesUnited States·Altadenamid
OtherCenter
1 views0 saves0 applied

Quick Summary

Key Responsibilities

Answers member service calls in a professional and courteous manner. Provides information as requested on members' accounts or credit union products and services.

Technical Tools
OtherCenter

Responsibilities

~1 min read
  • Answers member service calls in a professional and courteous manner.
  • Provides information as requested on members' accounts or credit union products and services.
  • Cross-sells credit union products and services to members as appropriate.
  • Perform members' requests and conduct account maintenance.
  • Assists members through the online banking related questions, features including troubleshooting.
  • Performs telephone transfers, wire transfers, check orders, stop payments, address changes and opens new accounts.
  • Processes member requests in a timely manner.
  • Assist members with any Debit/VISA related questions.

What We Offer

~1 min read
Medical, dental, and vision insurance
Life insurance
401k Retirement Plan (matching contribution=5%, immediate vesting)
Paid Time Off (PTO)
Paid Holidays
Educational Reimbursement

Location & Eligibility

Where is the job
Altadena, United States
On-site at the office
Who can apply
US

Listing Details

First seen
June 16, 2026
Last seen
June 16, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
49%
Scored at
June 16, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust

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firstcitycuContact Center Agent I