Operations Lead - Sales and Field

Tx-Houston-lead

OtherOperations Lead

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Quick Summary

Technical Tools

OtherOperations Lead

Benefits:

Bonus based on performance
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Training & development

Position Overview

Fish Window Cleaning – East Houston is looking for a dependable, motivated Operations Lead who can flex between field operations and sales depending on the needs of the business.

This is a hands-on role. Some weeks may be more focused on window cleaning and supporting the field team, while other weeks may include more estimating, prospecting, customer follow-up, and sales activity.

We are looking for someone who is comfortable working both in the field and with customers, takes initiative, and is interested in growing into a larger leadership role as the business grows.

Part-Time: 25–30 hours/week
Pay: $17/hour + sales commission
Growth opportunity into a full-time leadership role

Job Description:
Field Operations

Perform residential and commercial window cleaning
Support daily cleaning routes as needed
Help ensure jobs are completed safely, efficiently, and to company standards
Communicate professionally with customers while on-site
Assist with equipment, vehicle, and supply organization
Help support other field employees as needed
Assist with resolving minor customer or operational issues

Sales & Customer Growth

Visit local businesses and provide window-cleaning estimates
Prospect for new commercial and residential customers
Follow up on estimates and potential customers
Build relationships with local businesses and property managers
Identify new sales opportunities while working in the field
Maintain accurate information on sales activity and follow-up
Help reactivate previous customers and grow recurring accounts

Operations Support

Help the owner with day-to-day operational needs
Step into different responsibilities based on the weekly workload
Help keep routes organized and jobs running smoothly
Communicate issues, opportunities, and customer feedback
Take increasing ownership of field operations as experience grows

What We’re Looking For

Reliable and dependable
Comfortable working outdoors and performing physical work
Comfortable talking with customers and business owners
Strong communication skills
Self-motivated and able to work independently
Willing to learn both window cleaning and sales
Able to shift priorities based on the needs of the business
Professional appearance and attitude
Valid driver’s license and reliable transportation
Vehicle liability insurance
Leadership potential and interest in taking on additional responsibility over time
Previous window-cleaning experience is not required. Previous sales, customer service, field service, supervisory, or leadership experience is a plus.