Professional Services Engineer

ManilaHybridmid

OtherProfessional Services Engineer

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Quick Summary

Key Responsibilities

Engage with customers to acquire a rich understanding of their problems, needs, and goals. Takes the lead in requirements gathering, configuration, knowledge transfer, solution testing,

Requirements Summary

Engage with customers to acquire a rich understanding of their problems, needs, and goals. Takes the lead in requirements gathering, configuration, knowledge

Technical Tools

OtherProfessional Services Engineer

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

Five9 is seeking an additional member to the AI and Custom Services team within Enterprise Professional Services. The ideal candidate is a passionate, self-managed individual who delights customers with their technical and communication skills. Exploring new design patterns, pushing the boundaries of product and straddling the line between tactical and strategic are all in a typical day’s work.

Responsibilities

~1 min read

→Company stocks
→Annual merit increase based on performance
→15% night shift differential pay
→Paid Leave with Cash Conversion
→HMO with free dependents
→Retirement Plan
→Life Insurance
→While on work from home setup: Internet and meal allowance are provided
→Employee Assistance Program for mental and social well-being
→Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13^th month pay, Solo parent leave, Special leave for women)

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.