Sr. Manager of Subscriber Experience

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We're so happy you're here! Thank you for checking our job out and we hope to have the chance to meet you in our interview process! About the role We’re looking for a Sr.

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We're so happy you're here! Thank you for checking our job out and we hope to have the chance to meet you in our interview process!

About the Role

~1 min read

We’re looking for a Sr. Manager of Subscriber Experience to own and evolve the systems that power our direct-to-consumer subscriber experience at Grüns.

This role will serve as the primary owner of our subscription platform and the broader subscriber experience across our ecosystem. The goal is simple but ambitious: make subscribing to Grüns the most compelling way to engage with our brand — delivering a premium, membership-like experience that goes far beyond convenience or discounts.

You will lead the strategy, experimentation, and day-to-day optimization of subscription touchpoints, including cancellation flows, subscriber perks, portal experiences, and rewards. This role will also play a key role in shaping and building our loyalty and rewards program so that it works seamlessly with subscriptions to drive engagement, repeat purchase, and long-term customer value.

Reporting into our Director of Retention & Lifecycle - this is a highly cross-functional role that partners closely with Retention, Ecommerce, CX, Product, and Engineering teams.

What We Offer

~1 min read

At Grüns, we believe that foundational nutrition should be simple and convenient for everyone. We're dedicated to bringing comprehensive and real nutrition to you through our gummies, formulated from 60 nutrient-dense and whole-food ingredients. Simply enjoy a grab-and-go snack pack of gummies daily whenever fits best in your schedule and wherever life takes you.

Like you, we were disappointed. There’s an infinite number of “nutrition” companies, all focused on what’s best for them — not what’s best for you. Hundreds of products to sell you on, low-quality ingredients, and small nutrient doses. We’ve seen it all.

So we decided it was time to fix it. No more choking on and popping pills like a pharmacy. No more clean-up and disgust from gross powders. And no more cobbling together handfuls to dozens of supplements. Grüns is comprehensive nutrition, made convenient and delicious.

What We Offer

~1 min read

For every role, we aim to have highly competitive compensation and opportunity for impact and career growth.

Everyone at Grüns works hard, but we believe in wellness and balance too. We have super strong benefits coverage -- for you and your family, generous PTO, free Grüns subscriptions, and a few more perks centered around health and well-being that we can't wait to tell you about!