Partnerships & Operations Analyst

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

We are hiring a Partnerships & Operations Analyst to our New Ventures team in São Paulo!

This role is to join the Italian B2B team, responsible for managing a key portfolio of our largest potential clients. As a B2B Sales Manager, you will be expected to bring in significant new business to Wellhub, managing complex negotiations as well as supporting other members of the team with their accounts. The position will work closely with the team leaders to refine and improve business development strategy in Italy and strengthen our approach. This is a great opportunity to join a growing team in a market that is really gaining momentum on B2B sales and excited to have a game-changer candidate to take them to the next level.

• Execute and support the operational management of a digital channel: content updates, partner link governance, discount validation, and configuration management across platforms.
• Build and maintain weekly performance dashboards tracking key metrics (traffic, conversion, revenue per partner) across multiple affiliate and distribution channels, surfacing actionable insights proactively.
• Support commercial negotiations by preparing partner briefings, competitive price analyses, meeting summaries, and follow-up communications in both Portuguese and English.
• Manage the day-to-day communication cadence with external brand partners in BR and US, including outreach, status updates, and introduction coordination.
• Monitor task dependencies with Legal, Engineering, and Marketing within their scope, flag obstacles and timeline risks to their direct leader promptly, and keep relevant parties informed of status updates
• Use AI tools (Claude, Gemini, or equivalent) daily for task automation, reporting, and documentation, with an expectation of active agents and structured workflows, not one-off prompts.
• Maintain and update live program documentation, capturing decisions, partner statuses, and lessons learned with consistency and rigor.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

• Reside in São Paulo.
• Availability to go to the office when required.
• Previous experience in commercial operations, e-commerce, digital partnerships, or affiliate marketing.
• Takes ownership of assigned tasks and manages workload responsibly without needing to be micromanaged.
• Data-driven in practice: you build your own reports, identify anomalies before being asked, and communicate findings in clear business language, not raw numbers.
• A strong communicator in both Portuguese and English, capable of managing external partner relationships professionally and contributing constructively to cross-functional team discussions.
• Open to feedback and proactive about your own development: you incorporate suggestions quickly, seek out resources independently, and update documentation without being prompted.
• An active daily user of generative AI tools for operational efficiency.
• Adaptable to changing priorities: you adjust flexibly to shifting tasks, flag obstacles to your leader early, and participate actively in finding solutions.
• Curious about how digital ecosystems work and how your actions connect to broader stakeholder outcomes, with a growing understanding of compliance and process integrity.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that prior experience in data analysis or reporting and demonstrated comfort with AI-assisted workflows are mandatory requirements.

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Questions on how we treat your personal data? See our Aviso de Privacidade para Candidatos. 

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