HR Officer

About HB

We are a creative agency specialising in branding, design and digital experiences for ambitious organisations. We care deeply about our people and are committed to building a supportive, inclusive and well-run workplace where great work can thrive. 

We’re looking for a proactive, people-focused HR Officer to support day-to-day HR operations across the employee lifecycle for our teams in South Africa and the UK. 

The Role 

This is a broad generalist role suited to someone who enjoys balancing pace and detail, building trusted relationships, and helping ensure HR processes are compliant, consistent and people-centred. 

Key Responsibilities 

• Manage joiner, mover and leaver processes, ensuring documentation is accurate and completed on time. 

• Prepare contracts, offer letters, amendments and onboarding documentation. 

• Coordinate onboarding, inductions, probation reviews and offboarding processes. 

• Act as a first point of contact for HR queries, providing guidance on policies and procedures. 

• Support employee relations and performance processes, including absence tracking and process administration. 

• Maintain accurate employee records and support HR reporting, payroll inputs and benefits administration. 

• Help ensure compliance with UK and South African employment requirements, as well as GDPR and POPIA. 

• Support recruitment coordination, HR process improvements, policy rollout and employee engagement activities. 
  

Skills & Experience 

Essential 

• Experience in an HR Officer, HR Generalist or senior HR administration role 

• Relevant HR qualification 

• Strong organisation skills and attention to detail 

• Ability to manage sensitive information with discretion 

• Good working knowledge of Microsoft Office 

• Clear written and verbal communication skills 

• Understanding of HR compliance and data privacy requirements 
  

Desirable 

• Experience supporting both South African and UK HR processes 

• Experience in a creative, professional services or fast-paced environment 

• Experience using an HRIS such as BambooHR 

• Exposure to recruitment, onboarding and performance cycles 

Personal Attributes 

• Organised, proactive and dependable 

• Approachable, professional and people-focused

• A strong team player with a positive, solutions-led mindset

• Keen to improve processes and ways of working

Diversity 

We are committed to building diverse teams and creating an inclusive, respectful workplace where everyone can thrive.