Spa Sales and Customer Service Associate

Nh-Portsmouth -mid

OtherCustomer Service Associate

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Quick Summary

Technical Tools

OtherCustomer Service Associate

Benefits:

Contests
Employee rewards program/employee referral bonus
KinderCare Childcare Discounts
Free uniforms
Opportunity for advancement
Training & development
Bonus based on performance
Company parties
Employee discounts
Flexible schedule

Guest Experience & Membership Sales Associate
Earn $15-$16/Hour + Membership Commissions + Bonuses

Do you enjoy talking with people, building relationships, and helping customers find services they'll love? Hand & Stone Massage and Facial Spa Portsmouth, NH is looking for a Guest Experience & Membership Sales Associate to be the face of our spa and play a key role in growing our membership community.

This is more than a front desk position. Successful Spa Associates connect with guests, recommend wellness services, and help clients make self-care a regular part of their routine.

Why You'll Love This Role

Competitive hourly pay: $15-$16/hour
Membership sales commissions
Monthly bonus opportunities
Flexible full-time and part-time schedules
Employee discounts on spa services and products
Referral bonus program
Fun team contests and incentives
Professional, positive work environment
Advancement opportunities within a growing company

What You'll Be Doing:

Greeting guests and creating an exceptional first impression
Scheduling appointments and managing the spa calendar
Answering incoming calls and assisting clients with questions
Introducing guests to membership options and spa services
Promoting gift cards, upgrades, and wellness programs
Supporting member retention through outstanding customer service
Maintaining a clean, organized front desk environment
Assisting with daily spa operations as needed

What Makes You a Great Fit?

Retail, hospitality, fitness, membership, or sales experience preferred
Comfortable discussing memberships and asking for the sale
Strong communication and customer service skills
Friendly, outgoing, and confident personality
Ability to multitask in a fast-paced environment
Dependable, professional, and team-oriented

If you're looking for a role where your customer service skills can translate into higher earnings through commissions and bonuses, apply today and join a team dedicated to helping people look and feel their best.

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