Sales Assistant (024-194)

• Complete accurate CRM data entry and maintain up-to-date records.
• Assist with dealer intelligence and sales-related information.
• Maintain and update dashboards and reports.
• Support the sales team with day-to-day administrative tasks.
• Assist with CRM processes and data management during the transition to NetSuite.
• Ensure relevant customer, dealer and sales information is accurately recorded.
• Assist with general sales administration and follow-up tasks.

• Monitor, organise and manage inboxes.
• Review incoming emails and identify items requiring attention.
• Draft professional email responses on behalf of team members.
• Assist with correspondence with suppliers and, where required, customers.
• Help manage routine enquiries and communications.
• Escalate important or complex matters to the appropriate team member.

• Provide general administrative support to the marketing team.
• Assist with organising marketing information, documents and materials.
• Support marketing-related administrative tasks and activities.
• Maintain accurate customer and marketing information.
• Assist with ad hoc marketing tasks as required.

• Assist with business travel planning, including flights, accommodation and itineraries.
• Assist with calendars, meetings and appointments.
• Organise documents, files and information.
• Provide general internal administrative support to the team.
• Assist with ad hoc tasks and projects across the business.
• Help the team stay organised and ensure important tasks don't get missed.

The ideal candidate will be:

• Highly organised with excellent attention to detail.
• Proactive and able to work independently.
• Comfortable managing multiple tasks and priorities.
• Confident using CRM systems and business software.
• A strong written communicator with excellent English.
• Confident drafting professional emails and correspondence.
• Comfortable communicating with suppliers and customers.
• Tech-savvy and able to learn new systems quickly.
• Reliable, responsive and able to meet deadlines.
• Comfortable providing broad administrative and virtual assistant support.

Experience with CRM systems is important for this role.

Experience with NetSuite would be an advantage, but it is not essential. Candidates with experience using other CRM platforms are encouraged to apply.

As part of the application process, candidates will be asked to provide:

• CRM/System name
• Length of experience
• Level of experience — Basic, Intermediate or Advanced
• Key tasks performed within the system

Experience with ERP systems or other business management platforms will also be highly regarded.

Experience in one or more of the following areas would be highly regarded:

• Sales Assistant / Sales Coordinator
• Customer Service Assistant / Coordinator
• Marketing Assistant
• Virtual Assistant
• Administrative Assistant
• Executive Assistant
• Sales Support
• CRM Administration
• Customer or Supplier Support
• Data Entry and Reporting

Experience supporting sales, customer service or marketing teams would be an advantage.

We’re looking for someone who is organised, dependable, proactive and adaptable.

This is a varied role, so you should be comfortable switching between CRM administration, email and correspondence, travel planning, customer and supplier support, marketing tasks and general administration.

Most importantly, we’re looking for someone who can take ownership of their work, stay organised and get things done without needing constant direction.

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

• Work Monday to Friday, approximately 8:30 AM – 5:00 PM Australian business hours.
• Disclose any existing ongoing roles or client work.
• Reflect this engagement on their LinkedIn profile, clearly marked as Independent Contractor.
• Have a suitable home-based workspace and reliable internet connection.
• Be responsive and available during agreed working hours.