impactbrands
impactbrands~1d ago
New

Customer Support Agent (REMOTE)

Sri LankaSri Lankamid
OtherCustomer Support Agent
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Quick Summary

Overview

IMPACT BRANDS is a leading contributor to the health and wellness industry. With a journey from 5 to over 400 colleagues, and the expansion to a diverse family of 7+ brands (PureHealth Research, Nation Health MD, Pureance, Trumeta, PetMade, VitalPeak, Nature's Blast).

Key Responsibilities

Our Treats: Remote work. We are a fully remote organization, allowing you to work from any location. More free time. Enjoy 15+ Working Days of Holidays to recharge and relax from work. Internet subsidy.

Technical Tools
customer-support

IMPACT BRANDS is a leading contributor to the health and wellness industry. With a journey from 5 to over 400 colleagues, and the expansion to a diverse family of 7+ brands (PureHealth Research, Nation Health MD, Pureance, Trumeta, PetMade, VitalPeak, Nature's Blast). We are dedicated to helping improve the lives of people all over the world.

Responsibilities

~1 min read

What We Offer

~1 min read
✓Call Control & Resolution: Lead customer interactions efficiently while maintaining a professional, empathetic tone.
✓Retention: Identify at-risk customers and apply problem-solving strategies to reduce churn.
✓Sales & Upselling: Analyze customer needs to recommend relevant products and services, meeting team growth targets.
✓Documentation: Document customer records to ensure a seamless experience.
✓Conflict Resolution: Address complex service issues with a positive, solutions-oriented approach.
✓And other tasks

Location & Eligibility

Where is the job
Sri Lanka
On-site within the country
Who can apply
Open to applicants worldwide

Listing Details

First seen
May 6, 2026
Last seen
May 8, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
51%
Scored at
May 6, 2026

Signal breakdown

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impactbrandsCustomer Support Agent (REMOTE)
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