Sales Assistant, Madison Ave.

KHAITE is a way of looking at the world. Shaped by formative encounters, cultural touchstones, and secret desires, this point of view comes to life through womenswear and accessories that find confidence in contrast. Each piece proposes a fresh balance of opposing elements- masculine and feminine, strength and softness, structure and fluidity- while embodying a signature sensuality and ease. 

Founded in 2016 by creative director Catherine Holstein and based in New York, KHAITE evolves with each season, building upon a foundation of robust yet polished items distinguished by exceptional materials, exquisite craftsmanship, and subtle yet striking details.

We are looking for a Sales Assistant to join our team at our new store opening on Madison Ave.

As Sales Assistant, you will support both the FOH and BOH responsibilities to ensure a high level of efficiency and effectiveness is achieved by the stock team as well as operational systems that the sales team leverages on a daily basis. You will function as a support within the business. You will ensure the client experience comes first and that every process is built or executed with client service in mind.

Client and Service Excellence

• →Contribute to BOH systems that streamline process to allow FOH team to assist clients efficiently and effectively
• →Work with stock team to ensure stock room is optimized to drive sales
• →Partner with Stock Supervisor and Management Team to help drive consistent incremental business through stylist program
• →Ensure all necessary supplies remain in stock and in filled throughout the store
• →Perform as a team-player participate in all activities contributing to the overall objectives of the store
• →Drive order, consignment, and reserve process, ensuring the team is maintaining the standard set.
• →Ensure inventory is accurately reconciled for daily
• →Assist on the sales floor, providing support to the sales team 

Operational Excellence

• →Help support Omnichannel business through fulfillment, proactive planning and actionable solutions
• →Ensure store is following all processes needed to remain audit ready and taking care of daily/weekly/monthly processes needed to meet company audit compliance
• →Help to update all BOH operational communication boards in order to reflect current information
• →Work hand in hand with the FOH team to meet operational excellence standards for Flagship Store
• →Support Repair process in BOH, ensuring a daily and weekly process is created and implemented
• →Contribute to BOH in organization of inventory tasks, including but not limited to cycle counts, consolidations and product reception
• →Ensure negatives on hand do not occur in store through partnership with FOH team and when/if they do, work to have them solved and cleared within 24 hours
• →Achieve and maintain monthly cycle count accuracy goals
• →Meet company shrink goals of net sales

Interpersonal Skills:

• Action oriented; drive for results
• Social perceptiveness
• Problem-solver
• Strong verbal and written communication skills

Education/Experience:

• Previous retail stock/operations experience, luxury RTW experience preferred
• Strong Computer skills
• Organized & ability to multi-task
• Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays

Please note: This job description does not list all the duties of the job. Employees may be asked by management to perform other duties. The employer has the right to revise this job description at any time.

• Creativity ~ We are always imagining, never imitating.
• Integrity ~ We do the right thing.
• Kindness ~ We value people and their ideas, so we act and speak with compassion.
• Agility ~ We move with intention, flexibility, and speed to stay ahead.
• Tenacity ~ We are insatiable. Our drive is relentless.