Building Services Officer

Building Services Officer – Family Hub @ Shipman 

Scale 4, Fixed Term Contract until 31^st March 2029

 

About the Role

We are seeking a proactive and reliable Building Services Officer to join our team at Family Hub @ Shipman. This is an important operational role that helps ensure our building remains safe, secure, welcoming, and fully functional for staff, partners, children, young people, and families accessing services.

As a key member of the team, you will support the day-to-day management of the building, undertaking a wide range of responsibilities including building inspections, health and safety checks, minor maintenance, room set-up, fire safety compliance, porterage, and supporting emergency procedures.

This role requires a hands-on individual who takes pride in maintaining high standards and can work independently whilst contributing positively to a wider team.

Key Responsibilities

• Opening and closing the building and maintaining site security.
• Undertaking routine building inspections and reporting issues.
• Carrying out weekly compliance checks including fire alarms, emergency lighting and water safety monitoring.
• Supporting health and safety compliance through risk assessments and safe working practices.
• Performing minor maintenance tasks and coordinating repairs.
• Setting up and clearing rooms for meetings, events and service delivery.
• Managing deliveries, storage and waste disposal.
• Supporting planned and emergency evacuations as a Fire Warden.
• Providing First Aid where required (training provided).
• Maintaining external areas and ensuring the site remains safe, clean and welcoming.
• Participating in an emergency call-out rota.

What We're Looking For

We are looking for someone who:

• Has experience working within a building, facilities, caretaking or site management environment.
• Understands the importance of health and safety and building compliance.
• Has excellent customer service and communication skills.
• Is confident using IT systems and mobile devices to record inspections and maintenance activities.
• Can work independently, prioritise tasks and use initiative.
• Demonstrates a flexible, solution-focused approach.
• Is committed to providing excellent services to residents, visitors and colleagues.
• Enjoys working as part of a team and contributing to service improvement.

Additional Information

• This is not a hybrid role and requires attendance on site every day from 8.30am onwards to cover core Family Hub delivery.
• Saturday working will be required.
• Training will be provided for relevant responsibilities including First Aid, Fire Warden duties and compliance requirements where necessary.

How to Apply

If you are a motivated individual with a strong commitment to customer service, health and safety, and maintaining high-quality facilities, we would welcome your application.

Closing Date: 28^th June 2026

For an informal discussion about the role, please contact Deborah Reid on Deborah.reid@newham.gov.uk