Director, Product Research & Insights

 

Launched in 2012, Tinder® revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45+ languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, “It Starts with a Swipe”™

 

 

Take the Lead
We don't ghost our work or each other. Just as users don't leave their matches hanging, we don't let each other down.

Move Fast
We have a bias for action and urgency. Something that could be done tomorrow would be better if done today.

Better Together
We keep connection at the heart of dating and at the heart of how we work. Just as our users are better when they connect with others, so are we when we collaborate.

Real Talk
We say the hard thing the human way. Just as we ask our users to behave with kindness and candor in our community, we expect Team Tinder to do the same.

Safety First
We act with integrity, transparency, and consistency so people feel safe—whether they're swiping, matching, or working alongside us.

Spark Fun
We have fun to unlock creativity, fuel innovation, and help us build better experiences for daters.

Define and drive the UX Research strategy aligned to company priorities, focusing the team on the highest-leverage work

Identify and close the critical knowledge gaps blocking product and business decisions

Synthesize inputs across research, data, customer feedback, and cultural signals into clear patterns and perspectives

Shape product and company direction by influencing roadmaps, defining problems, and building conviction on key bets

Personally lead high-impact, ambiguous research that informs executive decision-making

Build, mentor, and scale a high-performing team of researchers

Establish a simple, scalable operating model that enables continuous understanding of users

Bring the company closer to users through strong storytelling and direct exposure to real customer experiences

Significant experience leading UX Research and influencing senior decision-making in complex product environments

Strong judgment across qualitative and mixed methods, with the ability to balance depth and speed

Proven track record of building and developing high-performing research teams

Ability to synthesize complex and conflicting inputs into clear, actionable direction

Exceptional communication and influence across product, design, and leadership

Comfort operating in ambiguity and defining strategy in evolving environments

Tinder sits at the intersection of culture, relationships, and technology. Few products generate as much opinion—or have as much impact on people’s lives.

This role defines how a global company listens, learns, and decides. You will shape not just what we build, but how we understand the humans we build for—and how that understanding drives meaningful, real-world connection.