ADMINISTRATOR I (EMPLOYER SERVICES RISK SPECIALIST)

Introduction

Maryland’s Family and Medical Leave Insurance (FAMLI) program makes sure all workers in Maryland have paid time off for medical and family reasons. FAMLI is a social insurance system covering 2.6 million workers and 180,000 employers, delivered as a digitally native, public-facing service. We’re in the early stages of building something as big and as far-reaching as unemployment insurance or a new health department. We know that delivering services primarily through a website, over the Internet, is a new way of doing business in government.\r\n\r\n\r\nThe Standards and Audit’s Unit (SAU) focuses on the Employers and their compliance with the Maryland Department of Labor Family and Medical Leave Insurance Program Regulations. Compliance is part of a larger strategy for ensuring an organization’s long-term sustainability.�\r\n\r\n\r\nAs a Standards and Audits Unit Risk Specialist, this position will work closely with other divisions within FAMLI to uphold program integrity, support ethical practices, provide programmatic support to employers, document findings and report those findings to the appropriate channel.�\r\n\r\n\r\n\r\n

GRADE

STD0016

LOCATION OF POSITION

100 S. Charles St\r\nBaltimore, MD 21201\r\n

Main Purpose of Job

The Employer Services Risk Specialist within the Division of Family and Medical Leave Insurance (FAMLI) at the Maryland Department of Labor (MDOL) is a role whose purpose is to safeguard the integrity and financial health of the FAMLI program through proactive risk management, analysis, and compliance. The Employer Services Risk Specialist shall identify and investigate potential risks and issues. This role is critical to FAMLI’s mission, leading efforts to ensure long-term sustainability, accountability, and responsible stewardship of public resources. \r\n

POSITION DUTIES

Duties of this position include but are not limited to:�\r\n\r\n\r\nEmployer Services Risk Management�\r\n\r\n\r\n Query and analyze production data to identify compliance anomalies, irregular patterns, and potential risks to program sustainability�\r\n Review and evaluate referrals to determine the need for additional research�\r\n Review financial records, complex legal and regulatory documents and summarize contents, and conduct research as needed�\r\n Proactively identify anomalies and recommend enhanced checks�\r\n Monitor and analyze data reports to identify anomalies�\r\n Research and evaluate possible unauthorized account information�\r\n Researches potential compliance risks and irregularities�\r\n Escalates complex high-risk cases�\r\n\r\n\r\n�\r\nDocument and Report Findings�\r\n\r\n\r\n Collaborate with partners to analyze account activity and financial transactions for case documentation�\r\n �Prepare report and findings to support compliance remediation, oversight, and program sustainability�\r\n\r\n\r\n\r\n\r\nOther duties as assigned�\r\n\r\n\r\n Acts as a liaison between FAMLI, employers, and their representatives, maintaining records of all compliance communications�\r\n Performs other related duties as required to support the mission of FAMLI and MD Dept. of Labor\r\n \r\n\r\n\r\n

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate. \r\nExperience: Four years of administrative staff or professional work. \r\nNotes: \r\n1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience. \r\n2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university for the required experience. \r\n3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience. \r\n4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for- year basis for the required experience.\r\n

DESIRED OR PREFERRED QUALIFICATIONS

\r\n Professional compliance experience�\r\n Experience performing data analysis and report writing \r\n\r\n

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland. \r\n

SPECIAL REQUIREMENTS

All candidates are subject to a background check against files maintained by the Division of Unemployment Insurance (Labor/DUI) to determine whether any monies are owed to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any unpaid debt may have an impact on whether or not a candidate is offered employment.�\r\n

SELECTION PROCESS

Please make sure that you provide enough information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. Unfortunately, we won't consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.\r\n\r\n\r\nA resume and cover letter are encouraged for this position. Please upload one Word or PDF file that includes your combined cover letter and resume using the “Transcript” upload function, or via the JobAps “Other” tab. Note that initial screening is based only on the information provided within the application.�\r\n\r\n\r\nFor positions that require a bachelor's/master's degree, etc.:�\r\nEducational credentials from foreign countries must be evaluated by an approved education review service. This evaluation must be submitted before hire. For further information, you may call International Consultants of Delaware, Inc. (302) 737-8715 or World Education Services Inc. 1-800-932-3897 or (202) 331-231-2925.\r\n

EXAMINATION PROCESS

The examination for this recruitment will be an evaluation and rating of the information provided on your application. Your education, training, and experience will be assessed against the requirements of the position. It is essential that the application is filled out completely and accurately, including any required documentation (diploma, transcript, certification, license, etc.). Detail all relevant education and experience specifically addressing the minimum, desired, and/or selective qualifications.\r\n\r\n\r\n�***Please note that your answers on the supplemental questionnaire must correspond to the information provided on your application to receive credit.\r\n

BENEFITS

This is a full-time, permanent position and eligible for full State benefits, which include:\r\n\r\n\r\n Flexible hours and hybrid teleworking�\r\n Paid holidays 12-13 per year�\r\n Generous paid leave package (annual, sick, personal and compensatory leave)�\r\n State Pension ('defined benefit' plan)�\r\n Tax-deferred supplemental retirement savings plans (401(k) and 457)�\r\n Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services�\r\n Flexible Spending Account plans for Health Care and Daycare�\r\n State Employees Credit Union�\r\n\r\n\r\n\r\n\r\nTo learn more, please click this link: STATE OF MARYLAND BENEFITS\r\n

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. However, if you are unable to apply online, or having difficulty with your login or password, please contact DBM's Helpdesk directly at (410) 767- 4850 (8:00 AM to 5:00 PM daily, except for holidays and weekends). After business hours, please submit an email request to Application.Help@maryland.gov.\r\n\r\n\r\nU.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans’ status.�\r\n\r\n\r\nThe paper application must be received by 5 pm, close of business, on the closing date for the recruitment, no postmarks will be accepted. Incorrect application forms will not be accepted.�\r\n\r\n\r\nIf you encounter difficulty attaching required or optional documentation, you may contact Mercedes Peterman via email at mercedes.peterman2@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.�\r\n\r\n\r\nPLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION�\r\n�\r\nCompleted applications, required documentation, and any required addendums may be mailed to:�\r\n\r\n\r\nMaryland Department of Labor/ Office of Administration�\r\nAttn: Mercedes Peterman #26-002586-0056\r\n100 S. Charles Street, Tower 1, Ste. 5000�\r\nBaltimore, MD 21201�\r\n\r\n\r\nThe MD State Application Form can be found online�\r\n�\r\nMaryland Department of Labor is an equal opportunity employer. It is the policy of LABOR that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.\r\n\r\n\r\n