Automotive Service Adviser

Fl-Saint Petersburg-mid

OtherAutomotive Service Advisor

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Quick Summary

Key Responsibilities

Deliver exceptional customer service while listening and consulting customers Following up with customers, services requested, estimated completion times etc.

Technical Tools

OtherAutomotive Service Advisor

Benefits:

Employee discounts
Health insurance
Paid time off

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service adviser to manage and direct all service customer facing activities of a retail store. Engaged in booking in, greeting, updating and cashing out customers. After training you will be advising on tires and related automotive parts and mechanical services. This position can lead to a Service Manager developmental role if wanted. Midas is committed to training our associates and promoting from within the organization. Pay incentives /bonus available after training is completed typically 3 months. Benefits available after 3 months.
Pay . This is a position for someone with high energy and a good attitude.

Responsibilities

As a Midas automotive customer service adviser, you will work with and direct all automotive and general service technicians in the operation of the shop, including. Once trained:

Deliver exceptional customer service while listening and consulting customers
Following up with customers, services requested, estimated completion times etc.
Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
Deliver and discuss pricing estimates with customers as well as promoting shop service specials
Keep in tune with our companies’ vision, purpose, core values, and employee creed
Work with up to ten employees
Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
Maintain inventory counts

Qualifications

Excellent customer service disposition
Good communication skills
Leadership potential
Team building skills
Ability to work a flexible retail schedule including weekends, evenings and holidays
Valid driver’s license