Director, Fraud Integrity & Revenue Optimization

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

• Oversee authorization and adjudication frameworks to ensure consistent, policy-aligned decisioning
• Improve accuracy and reliability of financial decisions across high-risk transactions
• Strengthen controls that directly impact revenue protection and fraud exposure

• Lead end-to-end fraud detection, investigation, and loss prevention efforts
• Identify systemic vulnerabilities and implement durable fixes
• Reduce preventable losses through better controls, insights, and execution discipline

• Ensure decision quality supports accurate fee capture and minimizes leakage
• Balance risk controls with business performance and customer impact
• Improve outcomes by refining policies, workflows, and exception handling

• Introduce automation to streamline manual review, authorization, and investigation workflows
• Reduce turnaround times and operational friction through intelligent process design
• Partner with Technology teams to enhance monitoring, controls, and system rules

• Own risk reporting and deliver clear, actionable insights to senior leadership
• Lead governance routines for escalations, incidents, and emerging risk patterns
• Translate data into preventative strategies that strengthen enterprise controls

• Work closely with CX, Stores, Risk, IT, Finance, HR, and Legal to align on risk priorities
• Drive consistency in how risk is managed across channels and regions
• Influence decisions that shape both operational and strategic outcomes

• Build and lead high-performing teams across multiple risk domains
• Establish a culture grounded in accountability, integrity, and sound judgment
• Develop leadership capability and ensure strong succession planning

• Deep experience in fraud risk, financial operations, or integrity-focused functions
• Proven leadership in managing complex, high-stakes operational environments
• Strong judgment in balancing risk, revenue, and customer impact
• Experience building or improving authorization, adjudication, or loss prevention frameworks
• Track record of driving measurable improvements in accuracy, efficiency, and loss reduction
• Ability to operate cross-functionally and influence at an enterprise level

Bachelor’s or Master’s degree in fraud, risk management, financial operations or any related domains, or professional certifications in a related field are considered an asset.

If you’re driven to strengthen decision integrity, reduce risk exposure, and build systems that protect both customers and the business, this is an opportunity to lead at scale and make a measurable impact.

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range for this position is between C$150000 to C$ 165000.