mx5112d ago

Senior Merchant Risk Analyst

AustraliaRemotesenior

OtherRisk AnalystMerchantData & AI

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Quick Summary

Overview

mx51 is a payments-as-a-service solution for banks, non-bank acquirers, and other merchant service providers. We are building a payment platform that allows merchants to accept payments in-store,

Technical Tools

OtherRisk AnalystMerchantData & AI

mx51 is a payments-as-a-service solution for banks, non-bank acquirers, and other merchant service providers. We are building a payment platform that allows merchants to accept payments in-store, in-app and online, whilst consolidating all their data on a real-time business management dashboard.

A Senior Merchant Risk Analyst is responsible for identifying, assessing, and mitigating financial and operational risks associated with merchant accounts in payment processing, fintech, or acquiring environments. This role sits at the intersection of underwriting, fraud prevention, compliance, and business enablement.

Responsibilities

~1 min read

→Review and evaluate new merchant applications for risk exposure, including credit risk, fraud potential, and regulatory compliance
→Conduct due diligence & enhanced due diligence on merchants, including business verification, ownership structure, and industry risk classification based on regulatory requirements
→Monitor existing merchant portfolios for unusual transaction patterns, chargeback trends, and signs of fraudulent activity
→Analyze transaction data to detect fraud, illegal activities, money laundering indicators, or violations
→Investigate and resolve chargeback disputes, fraud claims, and suspicious activity reports
→Prepare risk reports and escalate high-risk cases to senior management to make informed onboarding decisions
→Collaborate with internal and external stakeholders to resolve issues related to the merchant
→Stay current on regulation changes, card scheme rules (Visa, Mastercard) and industry best practices
→Driving process efficiency through an agile approach and strategic AI implementation
→Submit SMR with relevant regulators

Bachelor's degree in Finance, Business, Economics, or a related field
At least 8 years of experience within acquiring industry with strong knowledge on merchant risk, fraud operations, payments, or financial crime
Strong Understanding of AUSTRAC, Scheme Regulation & PCI-DSS frameworks
Exposure to high-risk merchant verticals (e.g., gaming, nutraceuticals, travel, CBD)
Knowledge of chargeback management and dispute resolution processes
Strong analytical and fraud investigative mindset
Attention to detail and ability to work under pressure
Clear written and verbal communication for documenting decisions
Sound judgment in ambiguous or time-sensitive situations
Ability to balance risk mitigation with merchant experience
Proficiency in data analysis tools (Excel, SQL, or similar)