Staff Associate (Part Time)

United States·Haywardlead

OtherAssociate

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Quick Summary

Overview

Our Mission: Care. Comfort. Plan. Chapel of the Chimes Funeral Home, Memorial Park, and Crematory is looking for a Part-Time Staff Associate to join our team in Hayward, California,

Technical Tools

OtherAssociate

Responsibilities

~1 min read

→Collaborate with funeral directors with events held on-site, including services and arrangement conferences
→Establish and maintain strong business relationships with families
→Always maintain reverence and respect for the deceased
→Assist in preparing the memorial area for the family two hours before the services start
→Ensure that flowers and other memorabilia are returned to the family after services
→Answer customer inquiries professionally, either by phone or in person
→Ensure that service vehicles are presentable prior to the service
→Assist is cleaning the memorial area after the conclusion of a service and preparing for the next ceremony being held in that area
→Assist the funeral director/arranger in charge in directing the movement of the casket, urn, immediate family members, pallbearers, and guests.
→Conduct on-site and off-site services as dictated by the business schedule

Requirements

~1 min read

1 year of experience in customer service preferred
Experience handling difficult situations
Must be available to work weekdays and/or weekends. Weekend requirement includes four (4) weekend days per month.
Must be available for evenings during the weekday and or weekend.

What We Offer

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Chapel of the Chimes Funeral Home, Memorial Park, and Crematory is part of the NorthStar Memorial Group family of properties. Voted one of 2026’s USA Today Top Workplaces, NorthStar Memorial Group is a privately held company that offers opportunities for growth with a broad network of support, while keeping the intimacy and personal impact you have at an independently owned property.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.