SHIFT LEADER- Front of House

Increases guest counts and sales by developing guest loyalty through quality of operation, personalized customer attention and staff development.
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Demonstrates a passion to serve by always wearing a pressed shirt, clean pants, slip-resistant shoes and name tag.
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Leads crew staff in a professional manner.
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Exhibits integrity in all actions by strictly following company cash handling policies and procedures.
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Follows labor standards by running breaks and effectively manage crew hours to the needs of the business.
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Promptly notifies manager of any employee relations or equipment repair issues.
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Assist management with receiving and storing food items and supplies.
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Handles guest complaints appropriately, politely, and efficiently. Follows the procedures for complaint handling.
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Demonstrates respect for everyone by always communicating courteously and respectfully with management team, co-workers and guests even during peak hours.
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Completes opening and/or closing duties.
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Conducts daily checklist and uses AM/PM MGR log on each shift.
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Handles banking responsibilities with RDO/AD approval as requested.
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Performs all other assigned projects and duties.

Qualified Requirements:
Must be 21 years or older in our casual dining restaurants.

Valid driver’s license and car insurance.