Manager, Programmatic Services

New-York City · New York CityFull-timemid

OtherManager

0 views0 saves0 applied

Apply Now

Quick Summary

Overview

About Ogury Ogury is a global adtech company powered by Persona Intelligence,

Technical Tools

OtherManager

About Ogury

Ogury is a global adtech company powered by Persona Intelligence, its proprietary technology that enables brands and agencies to activate consistent persona-based strategies across channels and drive measurable brand outcomes.
Ogury enables marketers to scale audience strategies with consistency in a fragmented media landscape. By maintaining persona integrity, we help brands activate high-value audiences more efficiently, strengthen campaign performance, and unlock sustainable growth.

At Ogury, our vision unites us all. But we know that it takes people from all walks of life to come together and make it happen. We embrace and celebrate what makes us different, creating a unique and winning culture where everyone feels safe, has access to the same opportunities, and is excited about bringing their most authentic self to work. Everyday.

Together we’re changing the face of adtech with values that inspire excellence, standards that encourage a leadership mindset, and an inclusive workplace where Ogurians are engaged and know they belong.

Working at Ogury

At Ogury, we pledge to provide all our team members with an equitable voice across our company and community. We understand that to have Ogurians who are engaged, respected, and who feel proud to belong, means creating a safe space where everyone feels comfortable bringing their most authentic selves to work. Everyday.

About the Role

This role is a key member of the Americas Client Services Team, focusing exclusively on our Programmatic Business. Operating as a player/coach, this individual will manage their own book of programmatic business while also managing a team of Programmatic Services Managers, who each have their own book of business.

The primary goal of this role is to drive client retention and satisfaction by ensuring best-in-class delivery and performance across all programmatic business.

You’ll have real ownership and impact — leading a high-performing team while managing strategic accounts in a true player/coach capacity.

You’ll shape how programmatic excellence looks across the Americas, influencing best practices, client strategy, and cross-functional collaboration.

You’ll operate at the intersection of leadership, strategy, and hands-on execution — driving measurable results that directly impact client satisfaction and retention.

Lead, coach, and develop a team of Programmatic Services Managers, including performance management and professional growth.

Own escalation management and ensure successful launch, optimization, and delivery of programmatic campaigns that meet client KPIs.

Manage a personal book of high-value programmatic accounts while modeling best-in-class campaign execution.

Partner with Sales and Product to improve workflows, share client insights, and influence overall business strategy.

Drive client satisfaction and retention through data-driven insights, standardized best practices, proactive communication, and industry expertise.

Good start-up mentality - you are a quick and autonomous learner who thinks creatively to solve client challenges

Attention to detail; diligent, proactive, organized, accountable, and highly-motivated team player

Quick learner of new technologies, tools, and processes; ability to adapt to changing tides

Strong time management and written communication skills to ensure we are effectively managing and responding to requests both internally and externally

Familiarity with third-party tracking and online ad serving concepts

You have solid communication skills and be confident communicating with other areas of the business

You’re very analytical. You can organize and process large amounts of data and turn these into actionable items

You proactively anticipate client needs and are committed to consistently exceeding service expectations.