Staff/Senior Staff Engineer, Public Cloud Operations

We are currently seeking a Public Cloud Operations Expert to join our Singapore team. You be will responsible for the full lifecycle management of enterprise-level hybrid cloud infrastructure, leading unified orchestration, operations, and cost optimisation of AWS and Alibaba Cloud resources, ensuring high availability, high performance, and compliance.

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   Cloud Platform Architecture & Operations
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      Plan, deploy, monitor, and maintain AWS services (EC2, S3, VPC, Lambda, EKS, etc.) and Alibaba Cloud services (ECS, OSS, VPC, Function Compute, ACK, etc.).
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      Design highly available, auto-scaling cloud architectures, optimizing network (e.g., Alibaba Cloud CEN, AWS Direct Connect), storage, and compute resource configurations.
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   Monitoring & Incident Management
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      Implement full-stack monitoring and alerting using cloud-native tools (AWS CloudWatch, Alibaba Cloud CloudMonitor) and open-source solutions (Prometheus+Grafana, ELK).
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      Lead critical incident response, perform root cause analysis, and implement preventive measures (e.g., resource contention, misconfigurations, network latency).
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   Cost Optimisation & Resource Management
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      Analyse cloud resource usage, reduce costs via reserved instances, auto-scaling, and storage lifecycle policies (e.g., AWS S3 Intelligent-Tiering, Alibaba Cloud OSS Archive).
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      Establish resource quota management strategies to prevent waste and overspending.
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   Security & Compliance
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      Implement cloud security baselines (security groups, IAM policies, Alibaba Cloud RAM permissions, AWS Security Hub), conduct regular security audits, and remediate vulnerabilities.
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      Design granular access controls using AWS IAM and Alibaba Cloud RAM, and enforce database auditing (e.g., AWS CloudTrail + Alibaba Cloud DAS).
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   Cross-Team Collaboration & Knowledge Sharing
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      Collaborate with development teams to optimize application architectures and provide cloud-native solutions (Server-less, Microservices).
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      Document operational procedures (SOP manuals) and lead internal technical training sessions.

1. Technical Skills
   1. Mastery of core services (compute/storage/network/security) on AWS or Alibaba Cloud, with familiarity in the other platform.
   2. Proficient in Linux/Windows system operations and automation tools (Shell/Python/Ansible).
   3. Hands-on experience with containerized operations (Kubernetes, ECS/EKS, ACK) and cloud-native technologies (e.g., Service Mesh).
2. Experience Requirements
   1. 5+ years of operations experience, with at least 3 years focused on public cloud (AWS/Alibaba Cloud) environments managing 100+ instances.
   2. Experience in building cloud platforms from scratch, hybrid cloud architecture design, or large-scale migration projects (e.g., IDC-to-cloud) is preferred.
3. Team Management
   1. Excellent team management and communication skills to lead and collaborate with operations, development, testing, and security teams.
4. Certifications & Education
   1. AWS Certified SysOps Administrator or Alibaba Cloud ACP/ACE certifications are preferred.
   2. Bachelor’s degree or higher in Computer Science, Network Engineering, or related fields.

• Familiarity with multi-cloud management platforms (AWS, Alibaba Cloud, Azure) or FinOps cost optimisation methodologies.
• Experience in cloud security practices, including Web Application Firewall (WAF) and DDoS protection (Alibaba Cloud Anti-DDoS Premium, AWS Shield).
• Exposure to big data/AI operations (e.g., Alibaba Cloud MaxCompute, AWS EMR).
• Team leadership experience is preferred.