VIP Relationship Manager, Northeast Asia

Northeast AsiaRemotemid

OtherVip Relationship Manager

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Quick Summary

Overview

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet,

Technical Tools

OtherVip Relationship Manager

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

About the Role

~1 min read

You'll be on the front line of OKX's VIP growth in Northeast Asia — building trusted relationships with high-value clients, delivering white-glove service, and turning client insights into action. This is a role for someone who thrives on ownership of their own book of clients and wants to deepen their expertise in crypto markets and VIP client management.

Responsibilities

~1 min read

→Own and grow a portfolio of VIP clients in the NEA market, serving as their primary point of contact for product queries, service escalations, and account needs.
→Build rapport with new and existing clients through proactive outreach, regular check-ins, and tailored support.
→Monitor key client behaviour and trading patterns; flag risks and opportunities to the wider team.
→Coordinate with internal teams (product, operations, compliance) to resolve client issues quickly and deliver a seamless experience.
→Support client acquisition through offline events, campaigns, and referral programmes.
→Maintain clean, up-to-date client records and contribute to weekly reporting on portfolio health.
→Execute on team-defined VIP service standards and escalation protocols.

4+ years of experience in client services, private banking, wealth management, or financial sales — preferably within an international financial institution.
Track record of managing HNW or institutional client relationships end-to-end.
Familiarity with trading platforms or crypto exchanges is a strong plus.
Organised, detail-oriented, and able to manage multiple client needs simultaneously without dropping the ball.

What We Offer

~1 min read

✓Competitive total compensation package

✓L&D programs and Education subsidy for employees' growth and development

✓Various team building programs and company events

✓More that we love to tell you along the process!

Location & Eligibility

Where is the job

Worldwide

Fully remote, anywhere in the world

Who can apply

Same as job location

Listing Details

Posted: June 19, 2026
First seen: June 19, 2026
Last seen: June 20, 2026

Posting Health

Days active: 0
Repost count: 0
Trust Level: 76%
Scored at: June 19, 2026

Signal breakdown

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Okx

greenhouse

OKX is a global cryptocurrency exchange and Web3 technology company, offering trading, wallet services, and access to decentralized finance. Founded in 2017, it serves millions of users in over 100 countries.

Employees

5k+

Founded

2017

Domain

Jobs

External application · ~5 min on Okx's site

Please let Okx know you found this job on Jobera.