Manager, Engineering - Customer & Application

You’ll lead our cross-functional Customer & Application team, which owns the user experience of prospective customers from their first visit through a submitted application. It’s the front door of our business and the initial source of truth for many downstream systems, making your team a central coordination point across Engineering, Product, and Quality Assurance.

This is a hands-on role for a leader who cares about full-stack software engineering, from React front ends to event-driven microservice back ends, and cross-team systems thinking that ties it all together. 

• Leadership of the cross-functional team, directly managing software engineers while leading a delivery team that also includes SDETs a Product Owner, and a Security partner
• Partnership with Product Management on roadmap and priorities, balancing business outcomes with technical health and maintainability
• Delivery of the roadmap from solutioning through to validation, including new product lines and migration from legacy to new platforms
• Adoption of Agile processes and SDLC optimizations, driving continuous improvement in coordination with other teams and stakeholders
• AI Acceleration, expanding utilization of existing tools and piloting new tools to measurably improve engineer productivity and team throughput
• Mentorship and growth of your engineers in an inclusive, psychologically safe team culture where everyone is growing and thriving in their careers
• Coordination between other development teams and shared services teams including Platform and Security.

• 10+ years of experience in software engineering and 4+ managing engineers; still comfortable in the code and familiar with CI/CD pipelines
• Hands-on experience with AI coding tools in production workflows and informed views on AI in regulated financial services
• Track record leading teams whose success depends on tight cross-team coordination and high quality delivery
• Strong full-stack background with some combination of Java, Ruby, Javascript, and React and experience with microservice-based architectures on AWS or GCP
• Fluency with Agile delivery, preferably with scaled models such as SAFe
• Positive attitude and exemplary communication skills
• Demonstrated experience mentoring and developing engineers
• Experience as an Agile Scrum Master / Team Coach on a cross-functional team is preferred
• A thoughtful people leader: mentorship, equitable calibration, conflict resolution, sponsorship of underrepresented team members
  
  

OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local, state, federal law, or regulations. Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes, procedures, and interactions. We aim to help our employees thrive where they work and beyond. Check out our Culture page here.

As part of OppFi’s commitment to providing equal opportunity to qualified individuals, OppFi will ensure that persons with disabilities are provided reasonable accommodation as defined by applicable laws and organizational policies. If reasonable accommodation is needed to participate in the job application or interview processes or job requirements, please contact our People Team at recruiting@oppfi.com.

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The information in this document is for general informational purposes only. It is not intended to be an all-inclusive list or description of the organization and its requirements for positions and employees. OppFi reserves the right to modify or change the information on this document at its discretion.