Group Product Manager - Mountain View, CA

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

As Group Product Manager for System of Record, you’ll lead the team building the authoritative digital representation of the food industry. Your work will provide the most complete, accurate, and timely source of truth for the data and workflows that power restaurants and partners. You will:

• →Own and scale the System of Record that manages critical restaurant entities such as Orders, Storefronts, and Menus.
• →Build platform capabilities that enable seamless integrations with delivery platforms, POS systems, and other restaurant technology providers.
• →Define canonical data models, lifecycle workflows, and business logic that ensure accuracy, reliability, and consistency across Otter’s ecosystem.
• →Develop developer experiences – including APIs, SDKs, integration runtime, and monitoring – that make it simple and safe for internal and external contributors to build on the platform.
• →Partner with engineering, design, operations, and GTM to deliver scalable, reliable solutions that support both customer-facing products and internal workflows.
• →Lead and mentor a team of PMs, setting clear goals, coaching for growth, and scaling product excellence across the organization.

• 4+ years of product management experience, with at least 4+ years managing and developing PMs.
• Proven track record of building and scaling platform or data products with measurable reliability and business impact.
• Strong technical understanding of APIs, integrations, and data modeling; experience working on data-heavy products or enterprise platforms is a plus.
• Data-driven decision maker with proficiency in SQL and analytics tools.
• Excellent communication skills, with the ability to articulate complex technical concepts clearly to executives, engineers, and partners.
• Experience in restaurant technology, commerce, or B2B SaaS is a plus.

This role is based in our Mountain View office. We believe the best ideas and fastest progress happen when we’re together, so this is an in-office role five days a week.

The base salary range for this role is $238,000 - 301,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

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