Oxylabs20d ago

Social Media Community Manager

Vilnius,Vilniusmid

MarketingOtherSocial MediaSocial Media Community Manager

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Quick Summary

Overview

We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.

Technical Tools

MarketingOtherSocial MediaSocial Media Community Manager

We’re a team of 500+ professionals who develop cutting-edge web data gathering solutions for thousands of the world’s best known businesses, including Fortune 500 companies.

What’s in store for you:

You’ll be solving challenges for top-tier clients and collaborating with industry professionals. We’ll fuel your professional growth with vast internal and external learning resources and an environment of teaming up and knowledge sharing.

Plan, create, and publish social media content aligned with brand messaging and business goals;

Ensure consistency of tone of voice and messaging across all external communication channels;

Monitor review platforms (e.g., G2, Trustpilot, Gartner Peer Review), YouTube channel comments & collaborate with other teams regarding engaging with comments and customer feedback;

Execute campaigns to increase customer reviews (e.g., prepare email strategy and follow-up processes for clients);

Analyze social media and review platform performance & monitor competitors to optimize content and communication strategies;

Develop and review strategies for social media channels and review platforms, ensuring alignment with overall communication and business objectives.

2+ years of experience in community management, including online reputation and review platform management;

Hands-on experience in managing LinkedIn company pages, creating organic content, and a strong understanding of the platform’s algorithms;

Fluency in English;

Experience handling sensitive comments or complaints;

Excellent written communication and copywriting skills;

Analytical & strategic mindset with ability to interpret engagement and performance metrics;

Strong organizational and multitasking abilities.

Nice to have:

Experience managing paid social campaigns (e.g. LinkedIn Ads).