Patsnap23d ago
Community Operations Intern (R&D / PLG Product)
OtherOperations InternCommunity
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Quick Summary
Overview
About the Role We are looking for a Community Operations Intern to help grow and engage our user community for a product-led (PLG) platform serving R&D scientists and researchers.
Technical Tools
discordnotionslacksaas
About the Role
We are looking for a Community Operations Intern to help grow and engage our user community for a product-led (PLG) platform serving R&D scientists and researchers.
This role is ideal for someone with a technical or scientific background who understands how researchers think, communicate, and collaborate — and is interested in bridging science and product/user engagement.
Community Engagement
Support day-to-day engagement with our community of scientists and researchers.
Moderate discussions across platforms (e.g., Slack, Discord, forums).
Respond to basic user queries and escalate technical/product issues when needed.
Community Growth (PLG Focus)
Help design and execute initiatives to grow and activate users.
Support onboarding experiences for new users.
Identify ways to improve user engagement and retention
Content & Knowledge Support
Assist in creating community content (e.g., tutorials, use cases, discussion prompts). Translate technical/product concepts into user-friendly communication.
Capture user feedback and insights to inform product improvements.
User Insights & Operations
Monitor community activity and engagement metrics.
Organize and tag user feedback from the community.
Support internal reporting on user behavior and trends.
Undergraduate in Engineering, Chemistry, Materials Science, Life Sciences, or related field. Exposure to a research environment (e.g., lab work, research projects, internships).
Strong curiosity about how scientists work and solve problems.
Good written communication skills (ability to explain technical ideas clearly).
Organized and proactive, with attention to detail.
Experience with online communities, forums, or student/research groups.
Interest in startups, SaaS, or product-led growth (PLG).
Familiarity with tools like Slack, Notion, Discord, or similar.
Exposure to how AI / SaaS products serve real R&D users.
Experience working at the intersection of science, product, and user engagement.
Opportunity to shape how a technical community grows from early stage.
Location & Eligibility
Where is the job
Singapore
On-site within the country
Who can apply
SG
Listed under
Singapore
Listing Details
- Posted
- April 13, 2026
- First seen
- April 13, 2026
- Last seen
- May 6, 2026
Posting Health
- Days active
- 23
- Repost count
- 0
- Trust Level
- 31%
- Scored at
- May 6, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
Patsnap
lever
PatSnap is a global leader in AI-powered innovation and IP intelligence, providing a platform that helps R&D and IP teams make faster, more informed decisions. Founded in 2007, the company serves over 15,000 customers worldwide.
View company profileExternal application · ~5 min on Patsnap's site
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Community Operations Intern (R&D / PLG Product)