General Counsel

About PayByPhone 

At PayByPhone, our strength is our people. Behind our product is a talented, creative, and driven multi-disciplinary team united by a shared ambition: to make everyday mobility simpler. We believe innovation should be collaborative, learning should be constant, and work should be enjoyable. As we grow, we’re looking for people who want to grow with us. 

 
Together, we’re on an ambitious mission to create intuitive technology solutions that deliver world-class user experiences. We are a fast-growing, forward-thinking company and already help more than 60 million users across North America and Europe. Our technology helps millions of consumers pay quickly, easily, and securely — without waiting in line, carrying change, or worrying about costly fines. 

About The Role 

Location: Vancouver, BC (Hybrid)

Employment type: Full-Time, permanent

Reports to: CFO

The General Counsel will oversee and manage PayByPhone’s legal affairs across all jurisdictions, providing strategic legal guidance on business operations, corporate governance, commercial matters, compliance, and risk management. This individual will act as a trusted advisor to senior leadership and take ownership of legal matters across the PayByPhone Group and its subsidiaries worldwide.

Reporting directly to the CFO, the General Counsel will partner closely with executive leadership, including the CFO, COO, CEO, and compliance teams, to support business growth, manage legal risk, and ensure regulatory compliance across global operations.

Key Responsibilities 

• Acting as trusted advisor to business colleagues and leaders.
  
• Drafting, reviewing and negotiating various types of contracts: confidentiality agreements, commercial contracts, intellectual property agreements, government contracts, public procurement bids, supplier agreements, consumer disclosures and marketing materials.
• Maintaining and updating template documents.
• Undertaking varied corporate work such as preparing board minutes, maintaining corporate registers and preparing filings.
• Working on a diverse range of legal areas such as corporate, commercial, marketing and product.
• Managing commercial disputes and litigation matters, managing external counsel and legal budgets.
• Supporting product development initiatives with actionable and clear legal advice.
• Identifying regulations applicable to the operations of PayByPhone Group, develop and manage compliance programs where required; areas of compliance include privacy, consumer protection, anti-money laundering and payment licensing.
• Developing PayByPhone Legal team’s knowledge management resources, recordkeeping systems and processes for managing agreements.

Key Requirements 

• Canadian qualified lawyer of 7+/- years Post-Qualification Experience.
• Experience of working in an in-house legal team.
• Proactive, organizational skills, detail-orientated with good communication skills and a keen and “can do” attitude.
• Ability to work in a team oriented, practical environment.
• Can manage a variety of assigned projects.
• Excellent problem-solving, critical thinking, and time management skills.
• A self-motivated and hard worker who can hit the ground running in a fast-paced environment and meet deadlines.

What We Offer 

Compensation: The expected salary range for this role is $200,000 – $250,000 CAD. Final compensation will be based on factors such as experience, skills, qualifications, and internal equity. 

Vacation: All permanent full-time employees start with 4 weeks of vacation per year. 

Personal Days: We provide 5 personal days annually, in addition to paid sick days, to support flexibility and work-life balance. 

Comprehensive medical & dental coverage: Available to all permanent full-time employees on Day 1, with no waiting period. 

Employee Assistance Program (EAP): Access to confidential support services and resources for you and your family. 

Career Growth & Learning Support: Opportunities for professional development, continuous learning, and career progression. 

Working at PayByPhone 

We operate in a world that’s constantly evolving — and change is something we embrace. Our values guide how we show up for one another and for our customers every day. In short, we: 

• Make things happen 

• Stay curious 

• Work together 

• Have fun 

• See through our customers’ eyes 

These principles shape how we collaborate, innovate, and deliver on our commitments. 

 
We’re also committed to fostering a diverse and representative workforce and an inclusive environment where everyone is treated with respect and fairness. We do not tolerate discrimination or harassment in our workplace or throughout our hiring process. Our hiring decisions are grounded in business needs, role requirements, and individual qualifications — ensuring we reflect the talent and communities we serve. 

PayByPhone is committed to providing accommodation throughout the recruitment process. If you require accommodation, please reach out to us at askhr@paybyphone.com. 

 
Want to see our values in action? Visit our Instagram
and
LinkedIn. Curious about the story behind our values? Head over to our About Us page to learn more.