Inventory & Fulfillment Manager

Position Overview

We are hiring a Senior Inventory & Fulfillment Manager to own inventory, purchasing follow-up, and order execution end-to-end inside NetSuite. This is a hands-on operator role for someone who has already run inventory at a high level and can step in immediately—no ramp-up, no babysitting.

You will be the person who makes sure we never find out weeks later that something is backordered. You’ll control stock accuracy, keep POs on track, and give sales real answers in real time.

If you’ve managed inventory in NetSuite (or similar ERP), tightened processes, and kept operations clean under pressure—you’ll fit. If you need training on basics, this isn’t the role.

Key Responsibilities (You Own This)

Inventory Management

• Maintain accurate inventory levels within NetSuite
• Perform cycle counts, reconciliations, and adjustments
• Investigate discrepancies and implement corrective actions
• Monitor stock levels and proactively flag shortages

Order Fulfillment

• Pick, pack, and ship orders accurately and efficiently
• Ensure all shipments meet company standards and timelines
• Coordinate with carriers and manage shipping documentation

Purchasing & PO Follow-Up

• Track purchase orders and follow up with vendors regularly
• Proactively identify potential delays or backorders
• Communicate issues early to avoid last-minute surprises
• Ensure inbound inventory aligns with demand and sales needs

Sales Support

• Provide real-time inventory updates to the sales team
• Assist with availability checks and expected arrival timelines
• Help ensure commitments to customers are accurate and achievable

Process Improvement

• Identify inefficiencies in inventory and fulfillment workflows
• Recommend and implement improvements within NetSuite and operations
• Help build systems that prevent issues rather than react to them

Qualifications (Must-Haves)

• NetSuite power user (required) — inventory, item records, bins/locations, POs, receiving, fulfillments, adjustments
• 3–5+ years running inventory + fulfillment in a fast-paced environment
• Proven track record of tight inventory accuracy and clean audits
• Experience chasing POs/vendors and preventing backorders before they hit
• Strong operational judgment—can prioritize, decide, and execute without hand-holding
• Clear communicator with sales and vendors

If you haven’t owned inventory in an ERP and driven results independently, you will not be a fit.

What We’re Looking For

• You take ownership and close loops—nothing falls through
• You think in systems and fix root causes, not symptoms
• You move fast but keep data clean
• You’re comfortable being accountable for what’s in stock, what’s coming, and when
• You make the sales team better by giving accurate, proactive updates

Compensation & Impact

• Competitive salary based on experience
• High impact role with visibility across sales and leadership
• Opportunity to build and tighten the system, not just maintain it

Why Join MARS

• Growing company in the medical equipment space
• Direct impact on operations and customer satisfaction
• Opportunity to build and improve systems, not just maintain them
• Collaborative team environment with strong growth potential