Middleware Support Analyst

Founded in 1999 in Vienna, the Qualysoft Group is a manufacturer-independent IT consulting and services company, which successfully provides support for its international customers with the aim of boosting their competitiveness and economic efficiency through innovative IT solutions.

Its focus is on financial services providers, telecommunications companies, the automotive industry and energy service providers. Over 400 employees in 6 subsidiaries work together to ensure state of the art solutions for our clients.

We are looking for new colleagues in Qualysoft teams for diverse projects providing continuous learning opportunities. Our common goal is to provide honesty, development and a stable background while getting to know the latest technologies. We are waiting for your application for the position below!

 

We are hiring a Middleware Analyst to support enterprise middleware platforms in a production environment.

This is a hands-on operational support role, responsible for monitoring, incident handling, routine administration, controlled changes, patching support, certificate handling, and release support across middleware technologies in the following priority order:

 

· Experience supporting one or more of the following middleware platforms, ideally with strongest experience in the higher-priority technologies:

 

· Experience in production support or enterprise operations

· Understanding of incident/change/request management

· Ability to analyse logs and troubleshoot middleware issues

· Good understanding of TLS/certificates and secure endpoint basics

· Familiarity with reverse proxies, routing, and load balancer concepts

· Basic understanding of JVM / thread pools / MQ flow troubleshooting

· Monitoring tool experience

· Basic scripting knowledge is an advantage