Sr. Success Manager

Qwoted connects the world’s media with the experts they meed for their stories. 

We are seeking someone with a strong track record in account management, success management, or client support to join our managed service team. Our managed service product helps clients achieve their business goals by getting their brands recognized in local, trade, and global media. We plan to expand this offering and we're looking for someone who can help us grow the function.

On a day-to-day basis, this person will work closely with our Head of User Success to manage client needs, ensure SLAs are met, and help deliver strong results for our clients. We're looking for someone who can not only manage the day-to-day but can also grow the team's automation and reporting capabilities. If you love relationship building, managing client needs, and building efficient processes, we'd love to talk to you!