26015 - RWQ – Spare Parts– Field Sales & Operations Officer – Oman (Muscat)

The Field Sales & Operations Officer is a core member of the Sales Operations team for the Sooq Cars mobile application. The role is responsible for client acquisition, revenue generation, and on-ground operational execution, with a focus on the Spare Parts product.

This role supports the sale and resale of used genuine spare parts of light vehicles, including sedans, SUVs, pickup trucks, and related categories.

• Vehicle scrap yards

• Used spare part resellers

• Used spare part wholesalers

• Conduct regular field visits to identify, engage, and onboard new clients.

• Convert prospects into paying customers by signing them up to:

  • Subscription packages

  • One-time special promotional offers

  • Transactional sales and paid listings

• Promote and explain the value proposition of the Spare Parts product and platform features.

• Achieve assigned sales and revenue targets within the designated territory.

• Act as the primary on-ground representative and brand ambassador of the company.

• Collect, verify, and update client profiles, vehicle listings, and supporting documentation on the platform.

• Ensure data accuracy, completeness, and compliance during onboarding and follow-up visits.

• Support clients in effectively using the Sooq Cars mobile application, including subscriptions, listings, and transactions.

• Facilitate smooth interaction between clients and the digital platform.

• Act as the first point of contact for clients for operational and platform-related queries.

• Gather structured customer feedback, market intelligence, and competitor insights from the field.

• Escalate issues and insights to the Key Operations Officer to improve product and processes.

• Remain open and adaptable to role changes, additional responsibilities, or scope adjustments as required by market conditions, business needs, and organizational growth.