Project Manager - Software Delivery (Viet Nam)

About Safetrust

Safetrust is redefining how people and organizations securely access the world around them. Our digital identity platform combines secure credentials, cloud-native architecture, and mobile-first authentication to power seamless access across physical and digital environments.

From unlocking doors with a mobile device to securing enterprise systems, our technology is transforming identity across mobility and IoT.

We partner with global enterprises and channel partners—from Fortune 200 companies to emerging innovators—to eliminate legacy credential risks and deliver secure, scalable access solutions.

With teams across the United States, Vietnam, and Australia, Safetrust is built by bold thinkers who move fast, solve complex problems, and are shaping the future of trust.

Why This Role Matters

This role is critical to ensuring that Safetrust’s product and engineering teams deliver on commitments—on time, with clarity, and without gaps.

As a Project Manager – Software Delivery, you will act as the execution engine behind product delivery, helping teams stay aligned, removing friction, and ensuring visibility across stakeholders.

You won’t need to write code—but you will play a key role in making sure the work gets delivered.

Role Overview

The Project Manager – Software Delivery supports Product, Engineering, and QA teams by organizing, tracking, and coordinating software releases and delivery milestones.

This is a hands-on, execution-focused role responsible for keeping plans on track, ensuring communication flows across teams, and proactively identifying risks before they impact delivery.

You will work closely with cross-functional teams, including U.S.-based stakeholders, helping ensure smooth coordination across time zones and functions.

What You’ll Do

Delivery Planning & Execution

• Support planning and execution of SaaS features, hardware integrations, and software releases
• Track delivery milestones, timelines, dependencies, and risks across Product, Engineering, and QA
• Maintain delivery plans, schedules, and tracking tools (Jira or similar)
• Ensure alignment between teams on priorities, timelines, and deliverables

Coordination & Follow-Through

• Follow up with team members to ensure commitments and action items are completed
• Coordinate cross-functional activities to keep delivery moving forward
• Ensure readiness for releases by confirming QA, documentation, and approvals are completed
• Help identify and resolve gaps before they impact delivery

Communication & Reporting

• Prepare and share status updates, release summaries, and delivery reports
• Facilitate meetings, document decisions, and track next steps
• Provide visibility into progress, risks, and blockers
• Escalate issues early to the appropriate stakeholders

Process Improvement

• Improve delivery tracking, reporting, and communication processes over time
• Help standardize workflows and tools to support scalable delivery
• Contribute to building efficient, repeatable delivery practices

What You Bring

• 2–5 years of experience in project management, project coordination, delivery, or operations roles
• Strong English communication skills (written and spoken) for working with global teams
• Basic understanding of SaaS or cloud-based products
• Strong organizational and time management skills
• Experience with tools such as Jira, Confluence, Slack, GitHub, or similar
• Detail-oriented with strong follow-through and accountability
• Comfortable working across multiple teams and time zones

Nice to Have

• Exposure to APIs, cloud platforms, or software delivery environments
• Familiarity with hardware integrations, embedded systems, or edge devices
• Experience working with physical access control, vision, or camera systems
• Experience working with distributed or international teams

What Sets You Apart

• Strong execution mindset—you make sure things get done
• Ability to keep multiple moving parts organized and on track
• Proactive communication and early risk identification
• Comfortable working in fast-paced, evolving environments
• Strong collaboration and follow-through across teams

Why Join Safetrust

• Work at the center of Product and Engineering delivery
• Gain exposure to global teams and cross-functional workflows
• Play a key role in delivering real products to market
• Build strong project and delivery management skills in a growing company
• Join a collaborative, fast-moving environment with meaningful impact

Benefits

• Competitive salary based on experience and performance
• Daily lunch provided at the office
• Free coffee, tea, and refreshments
• Full statutory insurance (social, health, unemployment)
• Annual health check-up and paid annual leave
• Professional, international working environment