NetSuite Technical Administrator

About SAMY

SAMY is the global powerhouse leading the evolution of brand communication. We help brands matter in a social-first world through research, creativity, technology, and integrated influencer marketing to deliver impactful, data-driven solutions and drive growth for brands. With over 1000 employees in 15+ offices across 18 countries (Europe, U.S., Latin America) and operating in 55 markets, SAMY serves over 100 leading clients, specializing in award-winning, end-to-end digital campaigns.

Mission

We are looking for a NetSuite Technical Administrator to take ownership of system administration, daily support, and technical project contributions. This role will manage incidents, maintain system integrity, and collaborate with the Functional Lead to support new country implementations, new features, and integrations. The Technical Administrator will report to the Head of IT.

Job Functions

• Manage NetSuite configuration, user roles, permissions, and system setup

• Provide daily support and resolve issues through the ticketing system

• Maintain workflows, system security, and operational continuity

• Support global implementations in new subsidiaries, ensuring proper setup and compliance with company standards

• Manage and support integrations with other corporate tools (CRM, expense management, consolidation platforms)

• Develop and maintain SuiteScript, workflows, and system customizations

• Collaborate with the Functional Lead to deliver end-to-end solutions

• Provide user guides, training, and knowledge sharing to ensure adoption and continuity

• Ensure backup coverage for seamless operations during absences