HVAC Residential Service Technician A

• Technical school certification or equivalent experience
• Proven success at the diagnosis and repair of complex problems on HVAC residential systems without daily supervision
• Complete understanding of refrigerant cycle
• Proficient at reading and understanding residential schematics
• Able to be on the “on call” schedule including evenings, weekends, and holidays
• Proven success at educating customers on products and services offered by the company including replacement systems and maintenance agreements
• Able to read, write, and speak English
• Demonstrated ability to complete paperwork properly and according to procedure
• Valid driver’s license
• Able to lift, pull, and/or push 75 pounds
• Able to climb ladders and work off scaffolding
• Able to sit, stand, bend, stoop, kneel, and reach for extended periods of time
• Furnish own hand tools
• Committed to the values of initiative, responsibility, caring relationships, integrity and innovation
• Able to complete a pre-employment physical test

• →Diagnose and repair residential oil and gas heating equipment, air conditioning units, and heat pump units
• →Complete residential preventative maintenance on heating and cooling equipment
• →Train other technicians
• →Provide all customers with consistent, quality service in accordance with company procedure
• →Positively promote the company’s products and services, developing equipment leads and selling service contracts
• →Assist other team members to achieve maximum success, safety, and efficiency
• →Maintain required truck inventory as audited
• →Maintain a neat appearance in proper, clean uniform at all times
• →Perform regular vehicle maintenance checks and maintain a clean vehicle at all times
• →Perform all duties in a safe manner ensuring incident-free operations
• →Able to operate Astea handheld device
• →Report any incident or accident as soon as possible to the Residential Service Operations Manager/Home Services Project Manager

Our team members enjoy:

• →Comprehensive health benefits - Medical, dental, and vision insurance
• →Generous 401(k) company match
• →Voluntary benefits, including supplemental life, critical illness, accident, and hospital insurance
• →Generous PTO each year
• →Paid Holidays
• →Gym reimbursement up to $30/month
• →Tuition Reimbursement
• →The stability of a long-standing, values driven company that invests in your growth