Mail Handler Working Student (f/m/d)

Solaris is Europe's leading embedded finance platform. Solaris’ full German banking license and proprietary modular B2B tech stack empowers its partners – from SMEs to large, multinational, non-financial companies – to offer compliant, customer-centric banking services, providing seamless experiences to customers across all industries. Founded in 2016, Solaris pioneered the Banking-as-a-Service market with an unparalleled combination of tech and banking. Solaris is headquartered in Berlin and employs 300 people in Europe.

• Sort and distribute incoming mail to various departments and individuals within the bank. Ensure timely processing of outgoing mail, adhering to postal regulations and bank policies.
• Receive, log, and distribute packages and deliveries to appropriate recipients. Exercise care in handling sensitive or confidential parcels.
• Maintain an organised and secure mailroom. Implement systems for tracking incoming and outgoing correspondence and deliveries.
• Record mail and package movement, ensuring traceability. Update mail handling logs and databases to reflect real-time information.
• Liaise with courier services for the dispatch and receipt of urgent deliveries. 
• Provide support to various bank departments in dispatching and receiving important documents, ensuring they are handled with confidentiality and urgency.
• Operate and maintain mailroom equipment, such as postage machines, envelope openers, and scanning devices. Troubleshoot minor issues and coordinate with vendors for maintenance.
• Adhere to bank policies and postal regulations in all mail handling activities. Participate in the implementation of security protocols for the handling of sensitive information.
• Manage supplies inventory for the mailroom, including postage, packaging materials, and stationery. 
• Compile and submit regular reports on mailroom operations, highlighting volumes, service issues, and suggestions for improvement.

Depending on your level of experience, your responsibilities and scope of role will range. We don’t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let’s figure together out how you can contribute to our team.

• Currently enrolled as a student, related field of studies preferred.
• Previous work experience in mail handling, office administration or similar traineeships is a strong advantage.
• Good knowledge in English, German is a plus.
• High attention to detail.
• Positive Mindset and Can-do attitude.
• Demonstrated analytical skills and problem-solving abilities.
• Capable of collaborating with both technical and business staff.