Patient Acquisition & Lead Response Specialist

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OtherLead

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Quick Summary

Overview

Patient Acquisition & Lead Response Specialist (After-Hours/Weekends) Clinic expanding rapidly—growing from 2 to 5+ clinics by June—and we are looking for a high-energy, "closer-style" Patient Acquisition Specialist to join our team.

Key Responsibilities

Phone Outreach: Conduct high-volume outbound calls to qualify patients and overcome objections. Lead Management: Categorize and manage leads within GoHighLevel, ensuring no lead falls through the cracks.

Requirements Summary

Experience: Prior experience in Healthcare or Dental environments is mandatory. You must be familiar with medical terminology and HIPAA guidelines. Communication: Exceptional spoken English with a neutral/minimal accent is critical for this role.

Technical Tools

OtherLead

Clinic expanding rapidly—growing from 2 to 5+ clinics by June—and we are looking for a high-energy, "closer-style" Patient Acquisition Specialist to join our team. This is a critical role designed to plug our urgent after-hours lead response gap. We are losing revenue in a competitive market by missing leads after 5 p.m., and we need you to ensure every potential patient is called, qualified, and scheduled immediately.

This is our first offshore hire, and for the right candidate, there is a significant opportunity to grow and potentially lead a larger team as we scale.

Instant Response: Monitor GoHighLevel (GHL) and respond to inbound leads within minutes.
Conversion: Move leads from an initial inquiry to a confirmed in-person consultation through aggressive and empathetic phone outreach.
CRM Integrity: Maintain 100% data accuracy in the CRM to ensure a seamless handoff to weekday clinic staff.

Responsibilities

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Phone Outreach: Conduct high-volume outbound calls to qualify patients and overcome objections.
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Lead Management: Categorize and manage leads within GoHighLevel, ensuring no lead falls through the cracks.
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Scheduling: Book and confirm in-person consultations for multiple clinic locations.
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Reporting: Track and report on key KPIs, specifically lead-to-consultation conversion rates.
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Data Cleanup: Update patient records and ensure all notes are clean and actionable for the on-site team.

Requirements

~1 min read

Experience: Prior experience in Healthcare or Dental environments is mandatory. You must be familiar with medical terminology and HIPAA guidelines.
Communication: Exceptional spoken English with a neutral/minimal accent is critical for this role.
Mindset: You are a "closer." You aren't just providing support; you are driving revenue.
Tech Savvy: Proficient in GoHighLevel (GHL) or similar CRM/Sales automation platforms.
Availability: Must be able to work after-hours (5 p.m. – 10 p.m. ET) and weekends.

What We Offer

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✓Budget: $1,100 – $1,800 monthly (depending on experience).

✓Location: Remote / Offshore.

✓Type: Full-time.

What We Offer

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You will be the first hire in a department that is expected to triple in size this year. If you thrive in fast-paced environments where your performance is directly tied to business growth, we want to talk to you.