Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts.
The Regional Account Lead (RAL) is a pivotal leadership role responsible for driving strategic growth, operational excellence, and relationship management for key global accounts across the JAPAC region.
Based in Singapore, the RAL will serve as the primary bridge between global strategy and local execution, ensuring consistency in service delivery while navigating the unique cultural and commercial landscapes of individual JAPAC markets.
Develop and execute multi-year regional account plans that align with global objectives while addressing local market nuances
Act as the senior point of contact for regional client stakeholders, fostering high-level relationships and driving client satisfaction
Identify and capitalize on organic growth opportunities within existing accounts across the JAPAC footprint
Ensure seamless communication between global account teams and local market leads to maintain a "one-team" approach.
Standardize processes and reporting frameworks across JAPAC to provide global stakeholders with clear, consolidated visibility
Drive the adoption of global tools, best practices, and innovative solutions throughout the region
Oversee regional responsibilities, including revenue forecasting, resource allocation, and profitability monitoring.
Manage regional service level agreements (SLAs) and key performance indicators (KPIs), ensuring consistent high-quality delivery
Lead regional business reviews (MBRs/QBRs) with clients, providing strategic insights and data-driven recommendations
Evangelize and drive the adoption of automated buying channels, specifically Spotify Ad Exchange (SAX) and Spotify Ads Manager (SAM)
Partner with cross-functional teams to deploy innovative, cultural-first executions (e.g., Wrapped integrations, F1 partnerships, and Podcast original sponsorships)
Foster a culture of collaboration, agility, and continuous improvement within the regional team
You have a minimum of 8+ years of experience in account management, with experience leading regional or multi-market accounts
You have worked across diverse JAPAC markets and understand how to adapt strategies to local contexts
Comfortable operating in a global, matrixed organization and aligning stakeholders across regions
Communicate clearly and confidently with senior stakeholders, building trust and long-term partnerships
You bring strong commercial judgment, including forecasting, negotiation, and revenue planning
Experienced in using data and insights to shape strategy and influence decisions
You care about collaboration and bring a “one team” mindset when working across functions
You are curious and open to new ways of working, including automation and evolving ad technologies
This role is based in Singapore
We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come into the office 2-3 times a week