Customer Service Executive - Social Media, Cameroon

Job Location: Douala, Cameroon

About the role:

As a Contact Centre Social Media Executive at Sun King, you’ll play an essential role in shaping customer experiences and building strong, lasting relationships with our online community. This position is pivotal for linking Sun King’s mission to empower underserved communities through solar energy with our customers' needs and expectations. By providing timely assistance across digital platforms, you will help ensure that customers experience attentiveness and care, whether they're seeking guidance, exploring Sun King products, or offering feedback. Your work will enhance brand reputation, foster confidence, and drive sales conversions while upholding Sun King's dedication to exceptional customer service.