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Sunsrce1mo ago

Customer Service / Inside Sales Representative - Industrial Distribution

United StatesGranite FallsInside Sales & Customer Servicemid
Customer SupportCustomer Service Representative
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Quick Summary

Overview

SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies.

Technical Tools
Customer SupportCustomer Service Representative
SunSource and its family of companies represent 200+ locations and 3,000+ employees making up one of North America’s leading value-add industrial distribution companies.  We provide customers with products and solutions within Fluid Power, Fluid Process, Fluid Conveyance, General Industrial Components, and Industrial Service & Repair. www.sun-source.com

Are you looking for an opportunity to grow within a dynamic organization? Join SunSource, one of the country’s largest and most successful distributors of hydraulics, pneumatics, filtration, and automation products and services. At SunSource, you’ll have access to a variety of career paths and the opportunity to be rewarded for your hard work and dedication.
  • Build and maintain strong relationships with customers and internal sales teams.
  • Handle incoming customer inquiries via phone, email, and customer portals promptly and professionally.
  • Enter customer orders into the ERP system with a goal of 100% accuracy.
  • Prepare and enter quotes into the ERP system or shared directories.
  • Assist customers in finding the right components using product catalogs, web-based resources, and internal tools.
  • Expedite orders as needed to meet delivery commitments.
  • Provide solutions in a team-oriented environment and support outside sales as required (quoting, expediting, customer visits).
  • Follow up on quotes and actively support sales development, including up-selling and cross-selling opportunities.
  • High School Diploma or GED required; Associate degree or higher preferred (especially in Fluid Power or Technical programs).
  • 2+ years of customer service or inside sales experience, preferably in industrial distribution, manufacturing, or related industries.
  • Familiarity with hydraulics, pneumatics, fluid power, electrical, power transmission, motors, or motion control is highly desirable.
  • Proficient in Microsoft Excel, Word, Outlook, and able to quickly learn CRM systems (experience with Trend is a plus).
  • Strong analytical, mathematical, and mechanical aptitude.
  • Excellent verbal and written communication skills.
  • Ability to work both independently and as part of a team.
  • Strong organizational skills with the ability to multitask and prioritize effectively.
  • Calm under pressure, with sound judgment and decision-making abilities.
  • Demonstrates integrity, professionalism, and ethical standards.
  • Competitive compensation plan
  • Medical, dental, vision, and 401(k) benefits
  • Paid vacation and holidays
  • Tuition reimbursement and ongoing training opportunities
  • A national distributor with a local presence, representing quality manufacturers
  • A collaborative team environment that encourages professional growth and development

    • Listing Details

    Posted
    March 18, 2026
    First seen
    March 26, 2026
    Last seen
    April 23, 2026

    Posting Health

    Days active
    27
    Repost count
    0
    Trust Level
    23%
    Scored at
    April 23, 2026

    Signal breakdown

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