Business Customer Development Analyst

This position will support our Life Sciences sector and needs to be based in Westerville, OH.

The Business Customer Development Analyst role has a national salary range of $55,000 - $90,000.

For roles within California the range is $70,304 - $90,000, Washington is $80,169 - $90,000, New York is 62,354 - $90,000 and Colorado 57,500 - $90,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, and a generous PTO policy.

This entry-level role is a development ground to provide a path into Business Development (BD). You will provide support to the Business Development team to hit their annual sales target. You will learn by working hand-in-hand with the VP of Business Development, along with all others within the BD team. You will support the sector in their sales efforts, while learning the skills to eventually assist on customer accounts and/or assist in actively pursue business with new customers within the sector.

• →Key day-to-day activities include:
• →Creating Sales Materials:
• →Development of detailed case studies highlighting business successes
• →Ensuring the BD team is equipped with up-to-date material
• →Interviewing with internal stakeholders, and collaboration with marketing team
• →Identifying appropriate medium to share content
• →Assisting in RFI and RFP response documents
• →Keeping a central repository of this information to be easily located by the BD team

Market Assessments- strategize on market opportunities/potential growth areas for the sector:

• →Market research online (Gartner, Supply Chain News, etc.)
• →Arming the Business Development team with trends and key selling points used for targeting
• →Create potential customer lists along with the VP of BD to help the team grow their pipeline

New Opportunity Assessment:

• →Initial vetting of potential customers, and gathering the necessary data of those potential customers to make a Go/No-Go decision.
• →Discuss directly with the potential customer to understand their needs, size the opportunity, and ultimately determine if there is a business fit
• →Discuss/negotiate internally on why or why not the potential customer is a fit
• →Contact and set-up meetings with potential leads that have reached out to DHL for help (once every two weeks)
• →Analyze RFP and customer data to assess opportunity risk, scope, and financial benefits

Shadowing and assisting on active pursuits:

• →Working hand-in-hand with the lead Business Developer on the deal
• →Assisting in data gathering on the customer
• →Developing sales materials with the deal team (i.e. presentation decks, case studies, etc.)
• →Strategizing a win-plan with the deal team
• →Opportunity to travel and be involved in customer meetings
• →We want you to get as much experience with a customer as possible, as if/when you become a manager, you will be talking with a customer daily

• Bachelor’s degree in business administration or related field, required
• 2 year's work experience in marketing, sales, transportation and/or logistics, required

Our Organization is an equal opportunity employer.