Manager Account Management

This position will support our Life Sciences sector.

The Account Manager will guarantee the prosperity of the designated business connection, both from a commercial and relational standpoint. This entails achieving excellent outcomes in Customer Experience (NPS) and Retention (renewal rate), specifically. The Account Manager serves as a vital link between customers, operational teams, and the broader DHL Supply Chain business, fostering cohesion and synergy.

• Bachelor’s Degree or equivalent industry 4 years experience, required
• Contract Logistics background/experience, preferred
• Leadership skills and experience, especially in matrix environments, preferred
• 5+ years Commercial acumen and experience in a client-facing role, required                                      
• Exceptional communication, facilitation and presentation skills at all levels, required              
• Operational, Solution Design, and/or Consulting experience that involves facing customers, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.