QA QC Manager

Project: Operations, Maintenance, and Systematic Upgradation of Qatar's Existing Road Network Reporting To: Project Director Employment Type: Contractual (Full-time) 1. Job Purpose To lead the quality assurance and quality control (QA/QC) function for the road network upgradation project. The initial primary focus is to audit, assess, and report on the performance of the existing road infrastructure and the current O&M systems against Ashghal's standards (QCS 2014). Subsequently, the role will transition to developing, implementing, and overseeing the QA/QC plans for the approved amendments and construction activities, ensuring all work complies with Ashghal, Client, and international quality standards. 2. Key Responsibilities Phase 1: Audit & Assessment (Initial 3-6 Months) Conduct Comprehensive Audits: Lead thorough audits of the existing road network (pavement, signage, drainage, lighting, ITS) to establish a baseline condition report. System Evaluation: Audit the existing Maintenance Management System, processes, and subcontractor performance to identify gaps and non-conformances against the project's performance-based contract with Ashghal. Benchmarking: Compare current quality metrics and practices against Ashghal's QCS 2014, ISO 9001:2015, and best international practices (e.g., UK Highways standards). Report & Recommend: Prepare detailed audit reports with evidence-based findings and actionable recommendations for system amendments and physical upgrades for submission to Ashghal and Client. Phase 2: Planning & Implementation Oversight Develop QA/QC Plans: Create and obtain approval for project-specific Quality Control Plans (QCP), Inspection and Test Plans (ITP), and Method Statements for all upgrade works. Manage the QMS: Implement and maintain the project's Quality Management System (QMS) in compliance with ISO 9001, ensuring it is living and actively used by all teams. Supplier & Subcontractor Oversight: Vet and approve materials, suppliers, and subcontractors. Conduct regular audits of their quality systems and on-site activities. Documentation Control: Establish and manage a robust document control system for all quality records, inspection reports, certifications, and As-Built drawings. Phase 3: Continuous Execution & Monitoring Inspection & Testing: Oversee all field quality control activities, including material testing (asphalt, aggregates), welding, compaction tests, and finished work inspections. Non-Conformance Management: Identify, document, and manage the closure of any non-conforming work, ensuring effective root cause analysis and corrective/preventive actions (CAPA) are implemented. Stakeholder Liaison: Act as the primary quality interface for Ashghal and Client representatives, facilitating inspections and ensuring timely submission of all quality deliverables. Performance Reporting: Generate weekly and monthly quality performance reports for Client management, tracking KPIs like NCR rates, ITP compliance, and rework costs. Requirements A. Education & Certification Education: Bachelor’s Degree in Civil Engineering or a related field from a WHED-recognized university. Certification: MMUP/UPDA Certification (Grade A or B) is mandatory for signing and submitting documents to Ashghal. Lead Auditor Certification in ISO 9001:2015 (Quality Management Systems) is mandatory. Preferred: Chartered Engineer status (CEng, P.Eng), or certifications in pavement technology (e.g., ASPA). B. Experience Total: Minimum 12 years in QA/QC management within civil infrastructure. Relevant: Minimum 5 years in a senior QA/QC role on major road/highway projects. GCC Experience: Mandatory. Proven experience working on Ashghal projects is a significant and decisive advantage. International Experience: Mandatory. Demonstrable experience outside the MENA region (e.g., UK, Europe, Australia, Americas) on complex road projects. Specific Expertise: Proven experience in both auditing existing infrastructure and managing quality for construction/upgradation works. C. Knowledge & Skills In-Depth Knowledge: Expert-level knowledge of Ashghal's QCS 2014, Ashghal Road Safety Manual, and international standards (ASTM, AASHTO, BS). Technical Skills: Proficiency in audit methodologies, root cause analysis, and quality management software. Soft Skills: Exceptional leadership, communication, and report-writing skills in English. Ability to manage difficult conversations with subcontractors and consultants.