Director of Operations

The Director of Operations plays a pivotal role in ensuring the seamless functioning of our educational community for one of TEP’s three school campuses. As the leader of the operations department on campus, you will drive operational excellence, advance community development, and foster a positive, high-trust environment for both staff and students. The Director of Operations role is for an equity-driven individual who strongly believes in TEP’s revolutionary approach to providing an excellent educational experience to underserved communities.

• Operational Capacity Building: Lead the school's current and long-term operational strategy through oversight of all non-instructional operations.
• Daily Operations Oversight: Manage the day-to-day operations to ensure the smooth functioning of the school.
• Leadership Collaboration: Coordinate with school leaders around strategic thinking to implement and innovate school operational goals that enhance the quality educational services for students and families.
• Community Engagement: Collaborate with school leaders to build and maintain strong relationships within the school community, fostering an inclusive environment aligned with TEP's commitment to equity.
• Assessment Coordination: Manage the coordination of logistics related to New York State Assessments, ensuring seamless execution of state testing procedures.
• Data Systems Management: Oversee the administration of data systems, including TEP’s Student Information System and ATS, ensuring accuracy and efficiency in data management processes.
• Student Recruitment and Enrollment: Drive student recruitment and enrollment initiatives, collaborating with relevant stakeholders to meet student enrollment requirements.
• Student Transportation Oversight: Manage student transportation logistics, including yellow bus services and OMNY Cards, while maintaining a positive relationship with DOE’s Office of Pupil Transportation.
• Technology Support Vendor Liaison: Serve as TEP’s primary liaison with all technology vendors, ensuring effective communication and coordination for technology support services.
• School Food Program: Collaborate with TEP's Food Services Team to ensure compliance with Department of Health regulations and timely distribution of meals for all students.
• Student Health: Serve as TEP’s primary contact for our school nurse and the Office of School Health, ensuring compliance with all health and safety regulations.
• Event Planning and Management: Plan and manage school events, including the direct logistics of school ceremonies, special events, and field trips.

• Operational Excellence: Influence a culture of operational excellence and collaboration across the organization, fostering a solutions-oriented approach.
• Leadership Skills: Provide guidance and training for the school operations team by providing constructive feedback, professional development, and ensuring a well-equipped and capable team to handle operational responsibilities.
• Client/Customer Service Culture: Cultivate a culture of client services and solutions-oriented support for students, families, staff, and visitors, ensuring a positive and supportive experience for all members of the school communtiy.

• Leadership Experience in Operations: Bring a minimum of 5+ years of impactful management experience in operational roles.
• Project Management Expertise: Strong project management and supervisory experience required; displays the ability to manage strategic operations and influence direct and indirect reports
• Operational Excellence: Energized by the prospect of managing school operations projects and initiatives, while adhering to sensitive timelines and modeling excellent organizational skills.  Proficiency with Microsoft Office, G-Suite, project management software tools, methodologies, and best practices.
• Passion for Equity and Inclusion: Exhibit a genuine passion for building diverse, equitable, and inclusive School Operations teams, aligning with TEP's commitment to fostering educational equity across all departments.
• Strategic Vision and Operational Agility: Showcase enthusiasm for big-picture school operations strategy and innovation while demonstrating the ability to adeptly navigate day-to-day operational needs.
• Commitment to TEP's Vision: Deeply committed to TEP's organizational vision and revolutionary approach to attracting educational talent to underserved communities, aligning personal values with TEP's mission.
• Strong Communication Skills: Exhibit strong writing ability and verbal communication skills; bilingual Spanish fluency, preferred.

TEP is designed and structured around the belief that great staff members are the key to achieving educational success for students. As such, we require applicants to demonstrate their qualifications throughout the application and hiring process. The requirements for each Director of Operations applicant include:

• Resume: Potential candidates must submit an up-to-date resume
• Cover Letter: Potential candidates must submit a well-written cover letter that highlights their specific interest in joining the TEP community

TEP is currently reviewing applications on a rolling basis. If you submit both a cover letter and resume, you will receive a response from us as to whether or not you will be invited to the next stage of the process for the Director of Operations role.

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