Aviation Materials Sales Support Representative

Company Overview: TrueAero focuses on the sourcing and supply of large commercial airframe and engine material and providing whole aircraft end-of-life solutions in support of Airlines, MROs, Leasing Companies, and Financial Institutions worldwide.

Job Title:  Aviation Materials Sales Support Representative

We are seeking a detail-oriented and proactive Sales Support Representative to support our global aviation sales team. In this role, you will help ensure smooth sales operations by processing orders, coordinating shipments, maintaining accurate records, and providing general administrative support. Your work will directly contribute to customer satisfaction and the efficiency of our sales process.

Primary Duties & Responsibilities:

• Process sales orders
• Oversee shipments.
• Resolve common transaction errors
• Obtain shipping instructions, weights & dims
• Gather and update customer preferences
• Overview/Manage Exchanges and RMA’s for the Account Management/BD Team
• Map/Maintain General Cases and Quote 360 Report
• Assisting with quoting if required during busy periods
• Maintain high energy, a cooperative and positive attitude, and a great sense of humor
• Other tasks and projects as directed by management

Required Experience:

• Up to 2 years of experience in a customer or project-oriented role preferred 
• Strong communication, consultation, relationship management, and problem-solving skills
• Detail-oriented with the ability to multitask in a fast-paced work environment
• Intermediate skill level with Microsoft Office (Word, Outlook, Excel, Access, PowerPoint)

Please note that all career opportunities at TrueAero are subject to a 90-day probationary period, during which we assess performance, alignment with our values, and mutual fit to determine long-term success within the company and the role.

TrueAero is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital status, or veteran status.