Pre - Registration Specialist

United States·Little Rockmid

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Requirements Summary

Minimum Qualifications: High School, GED or formal educational equivalent 2 years customer service or healthcare experience. Ability to follow oral instruction, read, and write.

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10/14/2026

Regular

Day Shift (United States of America)

University of Arkansas for Medical Sciences

Requirements

~1 min read

Minimum Qualifications:

High School, GED or formal educational equivalent
2 years customer service or healthcare experience.
Ability to follow oral instruction, read, and write. Computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners. Excellent customer service skills.

Preferred Qualifications:

Associate degree in general studies or related.
One year in medical office setting preferred
Knowledge in basic medical terminology preferred, medical terminology competent within 3 months of hire. Registration experience is preferred.

Stand: Frequently

Sit: Frequently

Walk: Occasionally

Bend, crawl, crouch, kneel, stoop or reach overhead: Frequently

Lift and carry weight: 25 lbs

Push and pull weight: 25 lbs

Use hands to touch, handle or feel: Frequently

Talk: Continuously

Hear: Continuously

Taste or smell: Occasionally

Read, concentrate, think analytically: Continuously

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The Pre-Registration Specialist collects patient intake documents ahead of the appointment which saves time and reduces paperwork. The specialist’s responsibilities include but are not limited to answering inbound/outbound calls, collecting patient demographics, which include personal demographics, employment, guarantor, emergency contact information and insurance information. While checking insurance the Specialist verifies insurance information, checks for Medicaid PCP information, answers Medicare Questionnaires, and checks for out of network or out of area coverage.

Job Requirements:

The Specialist directs out-of-network insured patients to Office of Financial Counseling while advising in network patients of their insurance copay and deductible.
The Pre-Registration Specialist gives detailed appointment information that includes time, location, and physician information.
This position must be able to perform all duties of the Pre-Registration Specialist level and other duties to support patient care activities as required.
This position is the network specialist for understanding patient insurance.
Performs other duties as needed.

$16.83/hr.

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Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.