Veterinary Client Services - Billing & Medical Records AR

Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting.

At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients’ well-being.

 We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve.

• →Manage accurate inpatient, discharge, employee, and external billing by auditing records, verifying charges, correcting discrepancies, and finalizing invoices
• →Communicate with clients regarding estimates, deposits, billing updates, insurance claims, payment policies, balances, and financial concerns
• →Oversee accounts receivable, including payment plans, collections, attorney referrals, and coordination with credit agencies, rescues, and donation organizations
• →Ensure fees, product codes, and charges align with the Veritas fee schedule; identify and adjust inappropriate charges with leadership approval
• →Coordinate crematorium services, external lab shipments, shipping accounts, and vendor billing; maintain logs and audit invoices for accuracy and timely payment
• →Process insurance claims, follow up on payments, and document client wishes and outcomes
• →Serve as primary contact for hospital email accounts and medical records, ensuring timely receipt, scanning, documentation, confidentiality, and proper record management
• →Educate staff on charge entry and payment protocols while maintaining a professional and supportive client experience
• →Oversee records retention and shredding processes

• Veterinary hospital experience (required)
• Billing experience (a plus!)
• Organized, upbeat, team-oriented communicator
• Honest, dependable, and ready to learn

• Sunday – Thursday, 8:30AM – 5:30PM. Holidays (2 - 3 Major holidays requirement per year)
• Tuesday - Saturday, 8:30AM – 5:30PM. Holidays (2 - 3 Major holidays requirement per year)
• Friday - Monday, 8:30am - 7:30pm (2 - 3 Major holidays requirement per year)

Sound like your kind of place? We’d love to meet you!