Veterinary Client Services - Front desk - Overnight

Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting.

At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients’ well-being.

 We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve.

Are you a client focused professional with a passion for delivering a gold-standard client experience? At GSVS, we’re seeking an exceptional Client Experience Representatives to serve as the welcoming face of our hospital, setting the tone for every client interaction. In this vital role, you will ensure every visitor feels acknowledged, supported, and valued from the moment they walk through our doors.

Veterinary experience and/or Top Tier customer service REQUIRED!
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We’re seeking self-starters who excel working independently but also collaborate seamlessly with our overnight patient care team.  Professional, client focused team member to represent GSVS during overnight hours who takes pride in staying productive, proactive, and engaged throughout their shift.   The ideal candidate is adaptable, maintains professionalism during both busy and quiet times, and ensures hospital protocols and policies are followed—delivering exceptional client care and teamwork in our dynamic emergency environment.

• →Greet clients with professionalism, warmth, and empathy
• →Actively listen to client concerns, acknowledge their needs, and provide compassionate support
• →Facilitate smooth check-in and check-out processes
• →Book appointments with attention to detail and efficiency
• →Process payments and discuss financial matters with clarity, sensitivity, and respect
• →Serve as a liaison between clients and clinical staff, ensuring seamless communication
• →Contribute to a positive, team-focused environment

• 2+ years of high-level customer service experience REQUIRED (veterinary or medical setting preferred)
• Demonstrated ability to deliver gold-standard service in a fast-paced environment
• Exceptional communication, active listening, and interpersonal skills
• Compassionate, client-focused, and solutions-oriented
• Professional in appearance, demeanor, and work ethic
• Discreet, honest, and committed to confidentiality
• Eager to collaborate, learn, and grow within a supportive team
• Self-motivated