Senior Representative, Laboratory Technician

Requisition ID: 70829 About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2024, the company reported approximately $17 billion in annual sales - close to 90% of which were in the Americas - 44,000 employees, and 40 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com. ## This role in summary Whirlpool is looking for qualified candidates for the role of Senior Representative, Technician for the Dishwashing laboratories. This is an onsite role 5 days at our St. Joseph Tech Center in MI. As a Senior Representative Technician, the individual is expected to perform testing for wash and dry performance of dishwashers, taking care of day-to-day lab activities, data analysis and report preparation. Sr Representative Technician will report directly to the Lab Supervisor. Relocation is not available for this role. ## Your responsibilities will include * Prepare Dishwasher Test loads daily following appropriate test procedures including application of food soils on dishware. * Provide product and component testing, analysis, and problem solving while developing and applying a strong understanding of appliance operations and lab procedures. * Interpreting and summarizing test results in written documentation * Take a role in developing, executing, and documenting new test procedures, gathering knowledge through test results and applying that information to analyze problems for root cause. * Prioritize and balance multiple tasks in a fast paced lab environment. * Consistently make process improvements through continuous improvement initiatives. * Provides support and assistance to team members to ensure shared success. * Verbal and written communication with cross functional teams to share observations and test results. ## Minimum requirements * High School Diploma or GED * 1+ years of experience using product laboratory equipment such as basic tools, ovens, countertop mixers and grinders, measuring (rulers or electronic scales) or databases ## Preferred skills and experiences * Associate Degree-Technology, Technical field, or Culinary Food Science OR 2+ years experience in a lab setting * Previous knowledge and work with applicable appliances * Ability to accurately follow detailed instructions, record data accurately, and communicate results with recommendations * Ability to use basic technical equipment and instrumentation * Continuous Improvement and 5S mindset * Strong organizational skills with the ability to handle multiple tasks concurrently * Outstanding people skills with the ability to be a positive team player * Strong verbal and written communication skills including experience with Google Suite and Microsoft Excel RSRWH ## What we offer Generous benefits package, Whirlpool employee discount, fitness & educational reimbursement programs, kitchenettes, and more! Saint Joseph/Benton Harbor locations: Beautiful, recently renovated office space, free coffee, biking/walking trails, and access to The Eddy - Early Childhood Center (depending upon availability - additional costs required). ## Additional information Whirlpool’s Ways of Working Our goal is to provide an environment that helps you bring your best to Whirlpool every day. We offer flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including: * Always On Flexibility - You will have the autonomy to manage personal, family, and outside-of-work commitments as needed. * Sabbatical - Four weeks paid leave after every five years of service. Connect with us and learn more about Whirlpool Corporation See what it's like to work at Whirlpool by visiting Whirlpool Careers. Additional information about the company can be found on Facebook, Twitter, LinkedIn, Instagram and YouTube. Whirlpool Corporation is committed to equal employment opportunity and prohibits any discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, physical or mental disability, veteran status, or any other category protected by applicable law. #LI-JR1