Staff AI Engineer

Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com

As we work towards building out the Context Layer for the Agentic Enterprise, we are looking for an exceptional Search/AI Engineer with experience in Search Relevance to join our growing team. In this role, you will lead the design, development, and optimization of intelligent search systems that leverage machine learning at their core. You’ll be responsible for building end-to-end retrieval pipelines that incorporate advanced techniques in query understanding, ranking, and entity recognition. The ideal candidate combines deep expertise in information retrieval and search relevance with hands-on experience applying machine learning to real-world search problems at scale.

In this role, you will also be responsible for:

• →

  Lead the development of advanced query understanding systems that parse natural language, resolve ambiguity, and infer user intent

• →

  Design and deploy learning-to-rank models that optimize relevance using behavioral signals, embeddings, and structured feedback

• →

  Build and scale robust Entity Recognition pipelines that enhance document understanding, enable contextual disambiguation, and support entity-aware retrieval

• →

  Architect next-gen search infrastructure capable of supporting highly dynamic document corpora and real-time indexing

• →